Assistant Store Manager Job at Jiffy Lube
ASSISTANT STORE MANAGER
Position Purpose:
To ensure each customer receives exceptional customer service, while providing complete, error free professional service for his/her vehicle and to maintain a pleasant, safe work environment for the customers and employees.
Job Responsibilities:
- Assist Store Manager in day to day management duties.
- Manage store operation in absence of Store Manager.
- Resolve customer issues.
- Understand and comply with OSHA and EPA standards.
- Ensure employees perform required procedures and follow all policies as outlined in JTSS documentation.
- Ensure equipment and facilities are maintained.
- Handle personnel issues in absence of Store Manager in a professional manner.
- Ensure the store is opened and closed promptly.
- Counsel employees in absence of Store Manager, as needed.
- Follow all policies and procedures as outlined in the Employee Handbook and JTSS documentation.
- Assist Store Manager in training, leading and developing employees in accordance with JTSS guidelines.
- Assist management team in upholding store image standards.
- Other duties as requested or assigned.
Job Requirements/Competencies:
- Customer service skills to manage the customers experience and difficult customer situations.
- Ethics and integrity to treat others with respect.
- Basic computer skills to enter customer and vehicle information correctly.
- Cash handling skills.
- Supervisory skills
Education/Experience:
High school diploma or GED. Some automotive or retail management or similar experience preferred.
Benefits: Vacation/PTO, Paid Holidays, Major Medical insurance, Dental, Vision, Life insurance. 401K plus matching
Brand: Jiffy Lube
Address: 109 N Main St Mauldin, SC - 29662
Property Description: Mauldin
Property Number: 123
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