Associate Network Engineer Job at Farm Credit Network
AgFirst Farm Credit Bank provides financing, as well as a range of technology and other services, to a network of agricultural lenders in the United States and Puerto Rico. Located on Main Street in Columbia, S.C., AgFirst is committed to providing a comfortable, inclusive work environment. We believe in investing in our employees so they can help lead our $42 billion company into the future. If you are looking to fuel your professional development and gain exposure in the field of Technology apply today!
The Associate Network Engineer is responsible for reviewing, assessing and resolving daily technical operational support (Tier 1-2) network related incidents/outages and implementation of standard best practices changes and initiatives (internal or cross-functional) projects of AgFirst’s and Association’s network environment which includes switching (LAN & WLAN), routing (MPLS & SD WAN), network security (firewalls & NAC), load balancing, and converged network (Voice over IP) and network services (voice, video and data).
Duties & Responsibilities
Requirements
#LI-OM
The Associate Network Engineer is responsible for reviewing, assessing and resolving daily technical operational support (Tier 1-2) network related incidents/outages and implementation of standard best practices changes and initiatives (internal or cross-functional) projects of AgFirst’s and Association’s network environment which includes switching (LAN & WLAN), routing (MPLS & SD WAN), network security (firewalls & NAC), load balancing, and converged network (Voice over IP) and network services (voice, video and data).
Duties & Responsibilities
- Drive daily resolution of network related incidents/outages, on-call process, system requests, and installation, configuration and management of network related hardware and software as per process and approved standard changes
- Interface and coordinate with customers, vendors, program managers and IT, while supporting acceptance testing and troubleshooting
- Monitor, alert, report and troubleshooting of network services (voice, video and data) to ensure secure, reliable, available and sustainable network environment
- Assist in the analysis of network traffic, capacity planning, release management and development and implementation of network policies and procedures
- Develop and update documentation such as operational playbook, hand-over transition, network design/topology, audit/compliance, and deployment working in conjunction with senior engineers
Requirements
- Education and/or experience equivalent to an Associate degree in Computer Science, Information Technology or related degree
- 2-5 years of comparable work experience
- ITIL, CCNA, VoIP or other general industry certification is preferred
- Extensive technical knowledge of WAN, WLAN, LAN, and network security technologies, to include protocols, router hardware and software
- Good verbal, and written communication skills
- Team player, customer focus, result-oriented and results oriented
- An ability to analyze network related incidents/situations quickly and accurately
- Knowledge of networking elements and tools to diagnose and correct network services problems
- Ability to navigate changes, innovate and collaborate within the team and cross-functional teams to achieve organization’s goals and objectives
- Experienced in the use of Microsoft Project so ftware or a similar project management tool
- Knowledge of personal computer programming, word processing, databases and spreadsheets
#LI-OM
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