Banking Call Center Agent Job at Capital Management Services
Capital Management Services Amherst, NY 14221
Capital Management Services (CMS) is located in the Amherst/Williamsville, New York area and specializes in 1st party collections and reminder calls for a well-known bank.
CMS is a well-respected and compliance-focused team of call centers in WNY. We offer a positive work environment, excellent compensation packages, and opportunities for career growth. We’re looking for professionals with clear communication skills, the ability to efficiently navigate and leverage technology tools, and a strong work ethic to add to our growing team.
We are looking for in-office employees who will be calling current customers who are 2-90 days behind on their current credit card payment, to remind them of their missed payment. There are no old debt collections. Employees will be given the opportunity to work from home once quality and attendance guidelines have been met.
The shift for this position is Monday through Friday 2pm-11pm. No weekends required.
We need people who are ready start at our Amherst NY office on June 5, 2023. Training will be from 8a-5p for the first 4 weeks.
CMS employees benefits enjoy the following:
- Health, Dental, and Vision insurance benefits
- Tuition reimbursement
- 401k Plan
- Paid Time Off
- Work from Home Opportunites
- Advancement Opportunities
- Referral Bonuses
Employees will start at $17 an hour!
New trainees will receive a $150 bonus after 60 days.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Ability to commute/relocate:
- Amherst, NY 14221: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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