Call Center Customer Service Representative / French Job at ACS

ACS Cranberry Township, PA 16066

Help Desk Coordinator - Cranberry Township, PA - Hybrid Schedule

Bilingual with French | Training Support| IT Support | Help Desk Assistance

We offer a competitive salary, a good work environment, and the possibility for growth.

We are a representative for an American Fortune 500 company and a global pharmaceutical company based in Cranberry Township, PA

The Position: We’re looking for a Corporate Customer Service Agent. The pay range we’re offering is $15.00 to $22.00 per hour.

Responsibilities:

  • The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Performs pro-active monitoring of PPG’s computer systems through appropriate tools. Documents, tracks, and monitors problems to ensure timely resolutions. Works directly with customers on resolving problems that typically take greater time and experience to resolve.

Why Should You Apply?

  • This is an American Fortune 500 company and a global chemical manufacturing company.
  • Competitive industry pays, reasonable hours, opportunities for on-the-job training.
  • Hybrid Schedule and flexibility to work from home.

Job Types: Contract, Temporary

Salary: $22.00 per hour

Benefits:

  • Health insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid remote

Ability to commute/relocate:

  • Cranberry Township, PA 16066: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you currently working?

Education:

  • Bachelor's (Preferred)

Language:

  • French (Preferred)

Work Location: Hybrid remote in Cranberry Township, PA 16066




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