Care Coordination Lead Job at Wellstar Health System
Overview
At WellStar we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the largest not-for-profit healthcare system in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.
Responsibilities
Wellstar North Fulton Hospital has an opporutnity for a Care Coordination Team Lead (CC TL)
The Care Coordination Team Lead (CC TL) is responsible for development and mentoring of a care coordination team. The CC TL's function is to support the care coordinators and leadership team during the patient's acute hospitalization or in the ambulatory case management program, working with acute, chronic and long-term stages of illness for a defined patient population. The role includes critical patient assessment, transitional care planning, discharge planning, physical and psychosocial assessment, patient advocacy, education of the patient /family and monitoring quality indicators to demonstrate outcomes for the team resulting from the service provided. The CC TL collaborates with interdisciplinary care team to provide a comprehensive assessment of the patient's plan of care, goal/outcome fulfillment and continued care needs.
The Care Coordinator Team Lead provides hands on support to the team in their assigned area and is the first point of contact for team members. The CC TL may have responsibility for training new hires, overseeing floor / area workflow, and facilitate coverage for staff schedule. Additionally, the CC TL may be required to work on process improvement projects with leaders, as well as, pulling data and metrics based on the team's performance to update dashboards and visual management lanes in the department.
Qualifications
Required Minimum Education
Bachelor's Degree BSN from an accredited school of nursing Required or- Master's Degree Master Social Work from an accredited school of social work. Required
Required Minimum Experience
Minimum 3 years recent Care Coordination experience in a hospital setting. Exposure to multiple medical populations preferred.
Required Minimum Skills
Strong interpersonal skills- Excellent verbal and written communication skills
- Competency and confidence with crucial conversations in high stress environment.
- Ability to organize and guide care coordination team functions, effectively coach, and lead change, perform critical analysis, promote patient/family autonomy and plan/organize efforts effectively for the continuum of care.
Required Minimum License(s) and Certification(s)
Lic Clinical Social Worker (LCSW) GA Required or Lic Master Social Worker (LMSW) GA Required or Master Social Worker or Registered Nurse and BLS- AHA- Accredited Case Manager or Certified Case Manager within one year Preferred
We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think it’s pretty simple – we care for our team members and our team members care for the community.
Make a difference in patients’ lives… and your own! Here, it’s more than healthcare – it’s CareerCare!
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