ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

Our Benefits:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Case Manager provides direct case management services including identifying and coordinating community resources. The position provides various individual and/or group supportive services that address short- and long-term client needs.

Hybrid work arrangement- two (2) days in the office setting and three (3) days remotely.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Interview clients for direct service needs, develop a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.
• Conduct daily, weekly, and monthly community/home visits to clients.
• Reevaluate goals with clients at regular intervals.
• Facilitate individual and group meetings as needed.
• Serve as a member of the multidisciplinary case team.
• Collaborate with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.
• Make appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment, and housing needs.
• Create and maintain case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
• Enhance the client environment by creating a hospitable and customer-oriented facility.
• Complete reports and maintain statistical data, meets programmatic, documentation, and other performance standards, on an ongoing basis.
• Enter case notes into Octo/Homeless to Housing (HTH) portal within 48 business hours.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in human services or related field.
• If with a Social Work degree, Social Work licensure in the appropriate jurisdiction is required.
• If with a Professional Counseling degree, Professional Counseling licensure in the appropriate jurisdiction is required.
• One year's experience working with at-risk clients in a direct service setting.
• Two years’ experience working with clients who have a history of homelessness, with some knowledge of addiction and mental health issues preferred. In some cases, minimum years of experience can be substituted with additional related certifications or master’s degree in human services or related field.

SKILLS and COMPETENCIES:

• Communication skills both verbal and written.
• Skill in the use of computers, preferably a PC, Windows-based operating environment, and MS Office products.
• Driving is required. Must have a valid driver’s license and clean driving record.