Central Intake Coordinator Home Health Weekend Baylor Job at Pinnacle Home Office
WHY JOIN US?
"We are searching for an Intake Rock Star who is looking to be a part of our dynamic team " Schedule is Thursday through Monday: Thursday & Friday 11 am-7:30 pm/Saturday& Sunday 9 am-5:30 pm/Monday 11 am-7:30 pm!
Our Central Intake Coordinator is responsible for receiving and managing accurate and timely centralized referrals’ which includes processing and follow-up communications within the target goal of 24 hours from the date/time received.
You will be responsible for:
We would love you to have:
WHO WE ARE?
Our Mission at Pinnacle Home Care is " Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Company locally owned and operated by home health professionals who are passionate about delivering exceptional, quality care to the communities that we serve. We take pride in our home health care professionals who are devoted to fulfilling the levels of service that we uphold. Human service can never be successful without dedication, just as dedication cannot be realized without passion.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Award-winning – “Top places to work 2020, 2021 & 2022” “Healthcare workplace Innovator” “Top 100 Agency Home Care Elite”
- Leading provider of home care services recognized for Creating Raving Fans and delivering Exceptional Outcomes.
- Competitive rates and benefits, 6 paid holidays, matching 401K.
- Comprehensive and ongoing training plus growth opportunities.
- Great Coffee and conversations with similar-minded people.
"We are searching for an Intake Rock Star who is looking to be a part of our dynamic team " Schedule is Thursday through Monday: Thursday & Friday 11 am-7:30 pm/Saturday& Sunday 9 am-5:30 pm/Monday 11 am-7:30 pm!
Our Central Intake Coordinator is responsible for receiving and managing accurate and timely centralized referrals’ which includes processing and follow-up communications within the target goal of 24 hours from the date/time received.
You will be responsible for:
- Being part of an intrinsic team who collaborates efforts daily to support our values: Beyond Expectation, Attitude, Integrity, Culture of Discipline, and Appreciation.
- Protecting the confidentiality of patient and organization information through effective controls and direct supervision of operations
- Receive, review, and process Central Intake referral requests with precision, attention to detail, and accuracy, in an expedited/timely manner, daily.
- Possess organizational skills with the ability to effectively prioritize and complete all duties, tasks, and responsibilities of the Central Intake Team in accordance with the Department’s Standard Operating Procedures.
- Proficient in using computers for data entry; must have knowledge of Microsoft Excel, Word, and Adobe Acrobat ProDC, and experience working with database management.
- Possess a level of patience, and a pleasant demeanor essentially, with a high level of problem-solving skills.
- Detailed oriented with the ability to multi-task; flexibility and agility to accommodate daily fluctuations and volume surges. Adaptability to accommodate business needs as the company growth may require.
- Track individual key performance indicators, daily.
- Participating in team meetings, handling correspondence, sharing meeting responsibilities, responding to routine requests, and assisting with the collaboration of professional learning and professional development
- Cross-Train and collaborate to support other Central Operations Teams with Special Projects
- Additional Duties/Tasks may apply as the business needs of the company evolve.
We would love you to have:
- A minimum of 1 year of experience in Intake Coordination preferred
- Demonstrates excellent communication and public speaking skills
- Able to deal professionally with company staff, referral sources, patients, etc.
- Ability to navigate through multiple systems or environments efficiently and accurately
- Intermediate Excel skills preferred; basic Excel skills required
- This position requires that the employee is willing and able to meet the physical requirements as necessary.
WHO WE ARE?
Our Mission at Pinnacle Home Care is " Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Company locally owned and operated by home health professionals who are passionate about delivering exceptional, quality care to the communities that we serve. We take pride in our home health care professionals who are devoted to fulfilling the levels of service that we uphold. Human service can never be successful without dedication, just as dedication cannot be realized without passion.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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