About Us

Mass General Brigham Community Physicians (formerly known as Partners Community Physicians Organization) is a member of the Mass General Brigham system, founded by Brigham and Women’s Hospital and Massachusetts General Hospital. Our doctors are part of a broad network of providers that includes our world-renowned academic medical centers, nationally recognized specialists, conveniently located community hospitals, exceptional rehabilitation and home care services, and more!

Our continued dedication to clinical excellence, focus on diversity, equity, and inclusion, and generous employee offerings, such as our competitive benefits package, allow our professionals to build an exciting career as we all work together to positively impact the health of our patients. Bring your talent to MGB Community Physicians and find out just how far it can take you! Are you ready to join our team?

General Overview

We are seeking a Community Health Worker to support the following locations in a hybrid capacity:

• Pediatric Group Practice – MGH Boston
• Adolescent Group Practice - MGH Boston
• Revere Health Center and Revere Med/Peds Practice - MGH Revere
• Charlestown Health Center- MGH Charlestown

The Community Health-Behavioral Health Worker works with the care team and family to ensure patients are receiving the services they need to achieve an optimum quality of life. They will serve as an advocate for the family, teaching them how to navigate the health and mental health care systems as well community services including the social and educational systems to ensure patients are functioning to their full potential by receiving services along the continuum of care. This position will involve carrying a caseload of patients in conjunction with an RN/ SW Care Manager at multiple locations.

Responsibilities

In collaboration with the RN/SW Care Manager, the Community Health -Behavioral Health Worker will assist families with gaps in care by assisting patients and families to access state and community services such as Mass Health, DDS, and SSI, as well as helping with navigation of these state systems. Locate and coordinate in home services such as ABA and other supportive in-home services. Follow up with families on status of applications.

The Community Health -Behavioral Health Worker may attend meetings with MH/BH community, pediatric specialists, and intensive care coordination services with the state, school, and community agencies. The Community Health -Behavioral Health Worker will assist families to identify gaps in resources while providing necessary support to the patients and families with mental and behavioral health diagnoses. In collaboration with iCMP RN/SW, the Community Health -Behavioral Health worker will:

• Build individual and team capacity
• Involve participant in self and community advocacy
• Map communities to help locate support services (i.e.: Housing, food, shelter, community services, etc.). Use existing institutional and community resources and maps to achieve this and educate other team members on resources found.
• Connect families with needed resources, including tracking referrals when appropriate.
• Assist patients and families in applying for State resources and services (i.e. Mass Health, DTA, DDS, and DMH). This may include helping them gather necessary documentation, filling out forms, and helping them anticipate and prepare for re-applications when needed. Follow up with families on status of applications.
• Locate and coordinate services for children with Autism (i.e. ABA therapy, social skills groups, camps, in-home supports).
• Locate mental health providers within a patient’s insurance network and collaborate with PCP and iCMP Team on ensuring referrals to appropriate providers.
• Attend meetings regarding educational and mental health services for patient. Support families in advocating for services. Attend 504/IEP meetings with families. Coordinate with iCMP Care Team and PCP meeting details and next steps.
• Attend meetings with patient/family in the community. Provide updates to iCMP SW/CM and pediatricians.
• Provide peer support to families struggling with behavioral health issues
• Cultural mediation between communities and health and human services systems
• Providing culturally appropriate health education
• Make follow up calls and home visits when needed to patients and families.
• Assist patients with organizing their records and making follow up appointments.
• Document patient encounters in electronic medical record.
• Attend weekly supervision and team meetings.
• Develop and maintain strong working relationships with iCMP Social Workers, iCMP Nurse Care Managers, pediatric primary care provider.
• Perform other duties, as assigned.

Qualifications - External

Qualifications

• Associate’s Degree in social work, psychology, or related field.
• 1-2 years prior experience working with children and families dealing with complex medical and psychiatric/behavioral problems
• Verbal and written fluency in English and Spanish preferred

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road

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