Greets and assists the public and visitors to the office, answers telephones, routes calls, takes messages, makes copies, accepts fees, issues receipts, and performs other related office support services. Compiles and maintains arrest records and files; prepares hot sheet report. Studies incident reports and deletes juvenile and sexual assault information from reports in order to prepare reports for release to the media; arranges reports by case number. Enters reports into computer system; assigns UCR codes; sends reports to Georgia Crime Information Center on monthly basis. Prepares monthly crime figure reports on and distributes to department personnel. Receives, processes, files, and maintains various reports and documents, including case files, reports for other agencies, arrest bookings, criminal histories, juvenile complaint forms, and other related records. Copies and distributes various reports to insurance companies and attorneys. Prepares weekly deposit of monies received. Compiles monthly activity reports for the department's records, including number of arrests, incident reports filed, calls answered, and other activities. Performs other related duties as assigned.

Knowledge of court procedures and practices. Knowledge of modern office practices and procedures. Knowledge of department policies and procedures. Knowledge of applicable federal and state statutes and local ordinances. Knowledge of law enforcement practices and procedures. Skill in records maintenance and file management. Skill in performing basic mathematical calculations. Skill in gathering information and preparing reports. Skill in operating various office equipment such as a typewriter, calculator, copier, facsimile machine, shredder, and personal computer. Skill in dealing with the public. Skill in oral and written communication.

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The work is typically performed while sitting at a desk or table, standing, or stooping. The employee occasionally lifts light objects.