JOB OPPORTUNITY with the Glenview Park District:

Customer Service Representative (Part-time)

Park Center

“Recreate” a better life with a career in the field of Parks & Recreation!

JOB SUMMARY: Responsible for providing front-line customer service to visitors and patrons and processing program registrations.

OTHER DUTIES INCLUDE

• Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization, its facilities and programs. Directs patrons to rooms and events.
• Registers, completes refunds and transfer requests for customers for programs, events and membership passes using computer system.
• Books rentals for rooms, facility usage and field houses.
• Accepts payments and processes transactions.
• Balances daily work deposits (cash, checks, credit cards) for all areas including front desk and also open gym and indoor pool.
• Issue and process field house permits and key deposits.
• Sorts & distributes internal & external mail.
• Troubleshoots customer service issues that may arise, including use of website registration.
• Responds to emergency situations.

QUALIFICATIONS: High School diploma or equivalent required. Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.

SCHEDULING & PAY: This is a part time, year-round hourly (non-exempt) position.

• Weekday morning shifts Mon, Tues, Fri; 8:45am-11:15am
• Weekend shifts Saturday 8:45am – 3:15pm

Must be available for occasional overtime, special events and substituting on weekends.

Target hiring range is $13 - $15 per hour depending on qualifications and experience.

APPLY ONLINE!

Visit us at www.GlenviewParks.org– click on “Jobs” at the top of the homepage

Application Deadline: April 17, 2023

If interested, please apply early. Recruiting and interviewing will begin immediately.

The Glenview Park District is an Equal Opportunity Employer.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Shift:

• Morning shift

Weekly day range:

• Weekend availability

Work Location: In person

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