Data Entry Customer Service Job at Seronda Network
Our Company:
We provide services which make our clients visible, give them presence, and brand awareness, increase their reputation through word of mouth, and improve their image by working closely with target audiences that deliver the product or service directly to the end user. Not only do we increase market share and exposure, but through our personal approach improving the customer experience and understanding is the key.
We are currently hiring for a Data Entry Customer Service. You need to collect a customer’s name, address, phone number, or other information to verify her identity or account. You may also collect information to set up information about a new customer and provide her with pricing, product, shipment, and distribution information. You may also need to document information about your customer interaction, including leaving notes for the next customer service representative who speaks with the customer.
Job Responsibilities:
- Review 40-60 work orders, review and analyze field reports, and make updates to work orders accordingly.
Analysis and manipulation of multiple data sources utilizing Excel; will require use of VLOOKUP, PIVOT Table, and advanced filtering and sorting techniques.
Generation of template files and downloading and pre-processing of multiple datasets in Excel.
Send manager weekly progress report on closed work orders
Other responsibilities may be assigned with time.
Job Salary:
$15.50 - $18.00 per hour.
Job type:
Full time
Experience and Skills:
Strong understanding of the Microsoft office suite/Outlook
Excellent communication skills both verbal and written.
Exceptional organizational skills
Strong attention to detail
Job Benefits:
- Paid time off (PTO)
- Flexible work schedule.
- Dental insurance.
From: Rox
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