About the Job

Paddy O’ Furniture helps people design and furnish their outdoor living spaces to find their patio bliss.

We are looking for a skilled e-commerce leader to help us launch, optimize and drive sales of our products on marketplace platforms such as Wayfair and Amazon and our D2C website. The ideal candidate is a technical wizard with the business acumen to grow sales. This is an excellent opportunity to be part of a team supporting the evolution of Phoenix Metro’s best outdoor living furniture brand.

The primary responsibility is managing e-commerce operations across external and internal e-commerce platforms, including Amazon, Wayfair, and Shopify.

Job Summary

The E-Commerce Sales Manager will support short- and long-term plans supporting Paddy O’ Furniture’s online sales and marketing goals. This hands-on role works collaboratively with the Director of E-Commerce and Marketing, the internal marketing team, and the operations team.

Essential Job Functions

• Owns catalog management on Amazon and Wayfair

• Create, manage, and optimize listings for all marketplaces, including the Wayfair ecosystem, Amazon 3P Seller Central, Shopify, and other online marketplaces.

• Monitor sales trends and look for opportunities to increase traffic, conversions, and revenue.

• Create, manage, and optimize affiliate marketing, retargeting, advertising, and marketing strategies that drive sales with a profitable ROAS

• Shopify e-commerce website setup, development, and maintenance.

• Provide backup to Online Sales Support by reviewing and responding to customer service-related issues through email, chat, and telephone correspondence.

• Analyze customer behavior on the sites, including customer navigation, on-site search, checkout flow, etc.

• Present suggestions and ideas to increase conversion and customer engagement

• Perform other duties as assigned.

Process & Time Management

• Estimates, tracks, and manages resources (hours) needed for assigned projects.
• Identifies and recommends additional graphic design, photography, marketing, and content creation resource needs early in project planning.
• Follow approval and proofing procedures to ensure accuracy for all work products.

Minimum Requirements & Skills

• 5-7 years of experience in e-commerce management
• Proven track record of growing online sales
• Ability to analyze data and make strategic decisions based on findings

• Excellent project management and problem-solving skills and attention to detail
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency in MS Office with advanced Excel experience, G-Suite, and experience with content management systems
• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Excellent oral and written English language communication skills
• Excellent follow-up skills
• Good understanding of Logistics and operations

Education/Certifications

Four-year degree in business administration, marketing, finance, or a related field

People Management Responsibilities

No direct reports.

Other Duties

This is intended to describe the general nature and level of work assigned. It is not intended to provide an exhaustive list of the duties or requirements. All employees are expected to follow the direction of their supervisors.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Phoenix, AZ 85085: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable working in an onsite setting?
• Have you completed the following level of education: Four-year degree in business administration, marketing, finance, or a related field?
• Describe your experience related to the position?

Experience:

• E-Marketing: 5 years (Preferred)

Work Location: In person

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