Who We Are

Cadence is committed to serving the lifelong needs of our customers. That’s a commitment made possible by our exceptional teammates. Our team members are what set us apart. Friendly, open, personable and committed to excellence, our teammates make up more than just a bank … they make up our communities.

No matter where you are in life or where you’re going, we may have the right career for you.

Competitive Benefits

Cadence offers a competitive and comprehensive benefits package centered on the well-being of our teammates. Some of our benefits include medical, dental, vision, employee assistance program, life insurance, 401(k), Retirement Pension Benefits, parental leave, tuition reimbursement, and more.

Primary Purpose:

Assist branch personnel with questions and issues regarding Loan Platform, ALS, NetTrax, loan documentation, regulatory compliance, exceptions, and other general loan questions related to insurance tracking and escrow functionality and tax tracking. Ensure accuracy of insurance tracking and escrow information related to loans including the manual process of setting up escrow accounts.

Principal Duties and Responsibilities:

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  Assist branch personnel via telephone and email with resolution of all issues and questions.

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  Input and verify information being utilized for setting up escrow processing for applicable loans.

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  Input and verify information for tax tracking monitoring purposes.

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  Communicate with the tax tracking vendor on a regular basis via email or system dialogs.

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  Assist management during the implementation process for escrow functionality.

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  Assist management in projects as needed and assigned.

Job Specifications:

• High School Diploma.

• College degree or applicable work experience.

• Good attention to detail skills.

• Good organizational and analytical skills.

• Understanding of loan products and functionality.

• Professional written and oral communication skills.

• Ability to operate standard computer and office equipment.

• Ability to adapt to changing environments as workflow is adjusted for regulatory and workflow changes.

  
  

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.