· •The position would oversee four home locations. Two Raleigh homes, Fuquay, Garner.

The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations

· •Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws

· •Approve all hires and terminations

· •Ensure that staff is hired within budgetary guidelines

· •Oversee an effective orientation and in-service training program in compliance with company guidelines

· •Oversee an effective employee recognition program in compliance with company guidelines

· •Seek out and utilize community resources and support services, such as behavioral health providers, home health agencies, and professional senior service groups, to enhance resident care

· •Demonstrate good customer service and the "Harmony Attitude" at all times

· •Oversee a weekend manager-on-duty program

· •Oversee monthly full staff meetings to include employee recognition and in-service training

· •Conduct one-on-one meetings with department heads as needed

· •Conduct weekly in-house care plan meeting with HCC, CNA/Med Tech, Dietary rep to identify resident changes and update ISP's if necessary

· •Participate in preparation of the home budgets

· •Train all department heads on maintaining a budget by utilizing budget spend down sheets and oversee budgetary compliance in each department

· •Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines

· •Develop plans of correction as needed

· •Maintain oversight of all financial monitoring tools/reports review with appropriate personnel

· •Review daily staffing tool to ensure that hourly staffing is within budget

· •Comply with all local/state/federal regulations and stay aware of relevant changes and updates

· •Maintain good relations with Local/State regulatory agencies

· •Participate in industry organizations to stay abreast of local/state/federal issues/trends

· •Oversee the completion of all risk assessments and necessary family and physician communication for at-risk residents

· •Oversee corporate and state compliance with incident reporting guidelines

· •Ensure all staff, residents, and visitors follow established safety regulations to include: fire safety/prevention, smoking regulations, infection control, etc

· •Maintain or exceed budgeted occupancy

· •Oversee the development and implementation of the marketing plan:

· •Co-chair the marketing team and participate in all meetings

· •Ensure successful use of all marketing tracking systems

· •Review all marketing reports

· •Make at least three outreach referral contacts weekly and attend local networking groups monthly

· •Conduct marketing tours to prospects as needed

· •Sustain good resident relations through daily visits; monitor resident and family morale

· •Oversee monthly Resident Council Meetings

· •Oversee resident move-in process to ensure smooth transition for all new residents and their families

· •Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned

· •Oversee Family Email Program

· •Oversee community/family events

· •Coordinate discharge planning with resident/family/HCC and marketing

· •Ensure enforcement of Resident Bill of Rights

· •Make daily rounds to ensure that the building is clean and furniture is placed appropriately

· •Oversee the routine and preventative maintenance programs

· •Oversee Capital Improvement projects as needed

· •Conduct weekly community walk-through with Maintenance Director

Overview:

Responsible for the overall administration of the community's operations including the development and management of services and accommodations; the hiring, training and supervision of qualified staff and evaluation of their performance; establishing a working relationship with regulatory agencies, family members and community advocates; quality assurance and maintain compliance with relevant laws and licensing rules.

Responsibilities:

• Practice and promote the policies and procedures of Avendelle Assisted Living by ensuring basic rights to all people receiving services.
• Attend meetings and in-services as directed for the purpose of continuing education regarding resident rights, resident choices and accreditation.
• Carry out responsibilities in an accurate and timely manner to include financial operations, maintenance of the community, completion of assigned duties and follow up on areas which need improvement.
• Plan, develop and implement programs to meet the community's overall goals and objectives utilizing established policies and procedures which address all regulatory, service and operation areas.
• Develop staff performance guidelines in accordance with community policies, quality standards and regulatory requirements.
• Conduct frequent inspections of community's service areas while observing staff performance and progress toward meeting general and specific goals.
• Access the effectiveness of the community's current budgeting system based upon program plans and budget assessments to determine the financial needs of each area of operation for future expenditure planning.
• Periodically assess staff needs to include qualifications, strengths, weaknesses and training completed or needed.
• Develop position descriptions, work plans, performance and evaluation standards and progression of all work elements, and prepare performance and progress reviews for all staff files for future planning and decision making.
• Will be responsible for rotating On-Call (May include some nights, weekends, and holidays)
• Participate in the publication of brochures highlighting the communities' programs and services; conduct public-relations training for all staff to reinforce company standards in order to promote image building consistent with the community's commitment to quality services.
• Assure all rights listed in The Adult Care Home Residents' Bill of Rights are implemented and assure confidentiality regarding residents' information.
• Conduct pre-admission interviews with prospective resident, his/her family members, responsible person, or appropriate professionals to determine placement compatibility.
• Recruit, interview, select, train, evaluate and delegate responsibilities to all staff in order to provide coverage of the community on a continuous basis.
• Assure staff successfully complete all trainings in order to apply the community's written accident, fire safety and emergency procedures.
• Assure compliance with all OSHA standards, sanitation, safety and building codes.
• Review and deal with staff and resident complaints and grievances, serve on Grievance and Suggestion Committee and perform other duties as required by circumstances.
• Help maintain the self-respect, personal dignity and physical safety of each resident.
• Work cooperatively with all other staff and relate favorably to residents and their families.
• Be familiar with and able to apply all the home's accident, fire safety, OSHA and emergency procedures.
• Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rights.
• Assure careful treatment of Adult Care Home equipment and utilization of supplies.
• Participate in job-related continuing education as required by ED/Administrator.

Qualifications:

• Must be a Certified Assisted Living Administrator with experience working in an Assisted Living Facility
• Prefer a College Degree, but must possess a High School Diploma or GED.
• Must be able to read, write, understand and follow directions.
• Must have no substantiated findings on the NC Personnel Registry or Health Care Program.
• Must have clear SBI and DMV record and maintain them during period of employment.
• Must have a two-step tuberculin skin test (first test prior to hire and second test within two weeks of first test).
• Must carry out your responsibilities in a proactive manner.
• Must be able to think outside the box and draw on the strengths of others in order to assist you, while remembering that ultimately you are responsible for insuring the overall financial and regulatory operations of the community.
• Must possess good written and verbal communication skills.
• Must possess good computer skills.
• Must be able to Push, Pull, or Lift at Least 50-Pounds.
• Must be able to relate positively to residents and families and to work cooperatively with other employees, and vendors.
• Must have a valid NC Driver's License.

Job Type: Full-time

Pay: From $65,000.00 per year

Schedule:

• Choose your own hours
• Day shift
• Evening shift
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Raleigh, NC 27604: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Nursing home administrator (Preferred)

License/Certification:

• Administrator License (Preferred)

Work Location: Hybrid remote in Raleigh, NC 27604

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