SUMMARY

The position of a Fraud Analyst is an integral part of the fraud detection and prevention for the Bank of Stockton.

ESSENTIAL DUTIES

· Review, research and resolution of processing and communications for all stages for Notifications or Error (Reg E) debit card dispute claims.

· Review, research and resolution of misc. reports critical to debit card processes and loss prevention.

· Review, research and resolution of multiple transaction types for loss prevention; check, ACH, Wire Transfer and Deposit fraud.

· Where applicable; review, research and report suspicious activity (SAR Referral) filing and mandated reporting of suspected Financial Elder Abuse.

· In absence of Fraud Officer; report, research and possible presentations as required.

SECONDARY DUTIES

Other duties as assigned by Fraud Analyst.

COMPLIANCE RESPONSIBILITIES

Must be familiar with all deposit related regulations and receive training on a regular basis as appropriate. This includes but in not limited to BSA, Reg E, Reg CC, Reg DD, BPA, RFPA/Reg P, Reg D and Branch Closing Procedures. Employee must follow all policies and procedures as set forth by the Bank as well as any regulations. Employee must also have knowledge of with all lending related regulations including but not limited to: Reg Z, FEMA, HMDA, Fair Lending, FCRA, RESPA, and Predatory Lending.

The employee must be able to take and pass all the required regulatory training as outlined by the Bank on a quarterly basis.

This employee must adhere to all security related procedures of the Bank including Branch security, protection of customer information and security as it relates to the Bank's internet and technology systems.

SUPERVISORY RESPONSIBILITY

This position is not responsible for the supervision of any employees.

ENVIROMENTAL AND PHYSICAL ACTIVITY

The Fraud Analyst is in a non-confined office-type setting in which he or she is free to move about at will. It may include some minor annoyances such as noise, odors, drafts, etc,

This employee in the course of performing this position spends time writing, typing, speaking, listening, lifting up to 15 pounds, carrying, sitting, pulling, walking, standing, squatting, kneeling and reaching.

This employee for this position may operate any or all of the following: telephone, cellular telephone, copy and fax machines, adding machine (calculator), check protector, encoder, money counter, typewriter, computer terminal, personal computer and related printers.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS

This employee in this position must be able to accommodate the reading documents or instruments, detailed work, problem solving, customer contact, reasoning, language, presentations, verbal and written communications, analytical reasoning, multiple concurrent tasks and frequent interruptions.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and /or ability required to perform the position in a satisfactory manner. Individual’s abilities may result in some deviation from these guidelines.

· Knowledge of banking operations and policies

· Supervisory skills

· Good telephone skills

· PC skills

· Ability to deal with customers

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Stockton, CA 95202: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Fraud: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• SAP Finance & Controlling: 1 year (Preferred)
• Retail Banking: 2 years (Preferred)

Work Location: One location

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