Front Desk Agent Job at West Point Medical Center
West Point Medical Center Fontana, CA 92335
$16.00 - $16.75 an hour
Front Desk Medical Assistant for our Physical Therapy Department
We are looking for a Bilingual Front Desk Medical Assistant to serve as our patients first point of contact and manage all aspects of their medical needs. Front Desk MA responsibilities include registering patients, answering phones and making appointments. If you have a knack for customer service and work experience in urgent care , we’d like to meet you.
Responsibilities
- Multitask
- Call back patients
- scanning
- answer phones
- make appointments
- paper work
- Register patients
- collecting copayments/deductibles
- Translate as needed
- Gather Authorizations for Physical Therapy treatment
- etc...
Skills
- Electronic Records Experience
- understanding Insurances PPO vs HMO
- Work Comp Experience
- Customer service attitude
- Responsible
- Reliable
- Team Player
- Bilingual
Requirement
- Medical Assistant Certification
Preferred but not a Requirement:
- Bilingual
Job Types: Full-time, Part-time
Pay: $16.00 - $16.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical specialties:
- Urgent Care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Ability to commute/relocate:
- Fontana, CA 92336: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Bilingual: 1 year (Required)
- Vital signs: 1 year (Required)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
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