Front Desk Receptionist Job at Animal Hospital of North Alabama
We are looking for caring, bright, outgoing, friendly individuals to join our team.
Job Duties and Responsibilities:
This job generally requires the ability to do the following work:
- Provide customer service: greet customers, answer questions, process incoming patients, handle payments
- Answer phone calls: answering questions, screening, scheduling
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Ender data into a computerized billing program
- Process credit card payments and prepare bank deposits
- Retrieve prescriptions
- Assist with pet supply purchases: pet food, supplements, grooming items
- Maintain the cleanliness of the waiting room
In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionists acts as the primary greeter when a client enters the waiting room with their pet. They alert the appropriate technician or veterinarian of the client's arrival and processes the client's payment at the conclusion of the appointment.
Job Types: Full-time, Part-time
Pay: $10.00 - $20.00 per hour
Schedule:
- 10 hour shift
- Weekend availability
Experience:
- Customer service: 2 years (Preferred)
- Veterinary experience: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
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