Front Desk Receptionist/Scheduler Job at Shady Grove Podiatry, LLC
About us
Shady Grove Podiatry, LLC is a small business in Gaithersburg, MD. We are professional, supportive and fast-paced.
Our work environment includes:
- Modern office setting
- On-the-job training
- Lively atmosphere
- Company perks
- Regular social events
- Safe work environment
We are looking for a Front Desk Receptionist to join our team and provide excellent customer service to our patients. The successful candidate will be responsible for greeting patients, answering phones, taking messages, scheduling appointments and providing general administrative support. The ideal candidate for this position is organized, detail-oriented and has strong interpersonal skills. We are looking for someone who is friendly, professional and can handle a variety of tasks with ease.
Responsibilities:
- Greet visitors and direct them to the appropriate person or department.
- Appropriately identify and triage incoming phone calls to provide prompt service.
- Schedule patient appointments according to the appointment guidelines.
- Maintain a neat and organized reception area.
- Provide general administrative support.
- Handle customer inquiries and complaints in a professional manner.
- Maintain records of visitors, calls, and messages.
- Validate and verify health insurances.
- Input patient demographics accurately and within a timely manner.
- Collect payments (copays, balances, deposits).
- Check voicemails and take care of patient inquiries.
- Appropriately prepare forms and documentation.
- Ring up store items for patients.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Gaithersburg, MD 20877: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
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