TenderCare Hospice of Norman, Ok is looking to hire a full-time Scheduler to join our home health care office team. Are you highly organized and detail-oriented? Do you want a job that allows you to help others by doing meaningful work? Would you like to join a home health care company that strives to make a difference in the lives of both its patients and employees? If so, please read on!

This customer service position in home health care earns a competitive wage. We also offer great benefits, including medical, dental, vision, short- and long-term disability, 6 holidays off, paid time off (PTO) accrual, a 401(k), schedule flexibility, and life insurance. If this sounds like the right scheduling opportunity to work in our home health care office for you, apply today!

ABOUT TENDERCARE HOSPICE

TenderCare Hospice offers skilled care and support to our patients so they can live safely and independently in their own homes. We work directly with doctors to develop individualized care plans that our nurses, therapists, and aids follow to ensure our patients receive the best care possible to heal. In every interaction with our customers, we strive to demonstrate CARE, which stands for our core values of credibility, accountability, responsiveness, and empathy. To gain the trust and confidence of our patients, we work hard to show our competence and assume personal responsibility for our actions. We recognize that lives may be dependent on our willingness and ability to respond quickly, which is why we strive to understand the special needs of our patients and bring sunshine to their lives.

Our high quality of care would not be possible without the exceptional team we have working for us. They work hard to uphold our values and ensure that each patient is taken care of according to their individual needs. To show our appreciation, we work hard to create a supportive and fulfilling environment that helps our employees grow professionally and create long-lasting careers they can take pride in.

A DAY IN THE LIFE OF A SCHEDULER

In this customer service position with our hospice office, you play an essential role in scheduling patient visits. Working alongside other managers and members of staff, you coordinate the schedule while keeping the needs of patients a top priority. You handle the responsibilities for our on-call rotation and maintain tracking according to our policies. For the well-being of our patients, you ensure that they are not seen by multiple individuals from the same discipline if possible and promptly inform management if any type of visit cannot be performed by the RN case manager.

In addition, you run daily and weekly reports as requested and notify management of any issues that arise. Always punctual and reliable, you maintain regular attendance and accomplish any tasks that come your way. You assist other office staff as needed to ensure the operations of our agency always run smoothly. At times, you assist with orientation for new nurses and participate in training activities, so you are able to continuously evolve in your position. You love having a job where you serve in such an important role to keep our office in order, which is why you thrive in this scheduling position!

QUALIFICATIONS FOR A SCHEDULER

• High school diploma or equivalent
• Knowledge about Microsoft Word and Excel
• Knowledge about minor office equipment such as a fax machine and copier
• Ability to communicate information regarding a patient's condition to the appropriate staff member
• Excellent customer service skills

Do you have excellent verbal and written communication skills? Can you handle confidential information with discretion? Are you able to work well independently and make good decisions? Can you balance multiple tasks while demonstrating good time management? Are you able to maintain a friendly and professional demeanor? If so, you might just be perfect for this scheduling position with our home health care office!

WORK SCHEDULE FOR A SCHEDULER

This full-time customer service position works a typical schedule of 8 AM - 5 PM, Monday to Friday.

READY TO JOIN OUR OFFICE TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you have the right customer service skills for this scheduling job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 73069