Hotel Victor (1144 Ocean Drive ) is looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodations.
Responsibilities
- Perform all check-in and check-out tasks
- Manage after hours online and phone reservations.
- Inform customers about payment methods and verify their credit card data when needed.
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, restaurants, entertainment and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements - Hotel Front Desk Agent / Receptionist
- At least 2 years CURRENT HOTEL FRONT DESK AGENT experience is required
- Flexible schedule is required, weekends and holidays included.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Miami Beach, FL 33139: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel Front Desk: 2 years (Required)
Work Location: In person
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.