At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

The Social Determinants of Health (SDOH) & Housing Specialist will be responsible for supporting members in addressing unmet basic needs. It also includes partnering with the Housing Program Manager and clinical case management teams to support housing initiatives by serving as voice of the member and subject matter expert. There is a strong focus on addressing racial disparities, delivering person-centered care, collaboration with the county and community organizations and creating innovation and value within our programs.

If you are located within commutable distance from Ramsey County, MN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Serve as the Housing SME and the Health Plan subject matter expert for housing and sdoh resources, knowledge, and support
• Provide Bi-weekly to weekly updates on any new housing openings private or public, changes in housing funds, public housing authority rather pertaining to local or statewide
• Maintaining a list of housing/sdoh programs and their availability for referrals
• Build relationships and stay connected with Private landlords especially those who are felony friendly (familiar with using platforms like Housing Link
• Ability to be creative and use all resources, programs, linkages to create a housing plan that is person centered
• Serve as a support for the clinical team by guiding them through housing applications, signing up for county assistance, public housing waitlist, and coordinated entry
• Attend all rounds and case consultants where housing and SDOH support can be contributed
• Stay aware of housing programs that have wrap around services like mental health, substance, domestic violence, employment, food, and case management
• Work closely with the Housing Program Manager by communicating any housing and sdoh program needs that are identified and working on ways to better serve our members who are experiencing SDOH needs
• Attend community and UHC events around housing and sdoh matters
• Be present as needed at UHC hubs like B&GC and Sabathia to help support case managers, CHW’s, Housing Program Manager and Growth Outreach Team
• Represent UHC at any all community and CBO events
• Works on special projects related to social determinants of health with Program Housing Manager
• Conducts outreach to and engages members in case management programs. Works with member through the program duration and assist with non-clinical care plan goals
• Serves as a member advocate by identifying underlying needs and facilitates referrals to external resources and services in the health care system, as appropriate
• Engages with clinical team to address member questions or concerns and transfer/refer members to a clinical resource when appropriate
• Independently assess member’s needs, gather accurate and comprehensive member information, and research resources and assistance programs that may be available to members in multiple lines of business. Match these resources as appropriate to support needs of members
• Identify resource gaps internally or for the member, health plan or provider coverage needs, and raise gaps to leadership as appropriate
• Display compassion, respect, and openness to new ideas and opinions when conversing and working with members from underrepresented communities
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience working with people in the community to obtain housing, education, employment, food, and/or social services
• 1+ years of experience in a healthcare setting or health insurance setting or state/county setting
• Knowledge of federal, state, and local laws and policies that govern housing and homeless programs

Preferred Qualifications:

• Undergraduate degree in healthcare, public health, social work, or similar field or equivalent experience in health care or social work
• Medicaid Managed Care experience
• Project management experience
• Bilingual (English/Spanish)
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.