LOCATION: SMCP NORTH AMERICA CORPORATE HEADQUARTERS - 44 WALL STREET, NEW YORK, NY

Compensation: $75,000 - $85,000 per year

This position is responsible for providing HR generalist support to the assigned employee population, while fostering a positive, professional and inclusive employee experience.

What You'll Be Doing:

Job responsibilities include but are not limited to the following:

Employee Relations

• Advise, coach and counsel management on employee relations issues, and formulate specific measurable actions to help resolve issues, increase effectiveness, build relationships, and achieve business goals
• Respond to concerns raised by employees through direct outreach or through our employee hotline. Identify potential problem areas and work with managers to take specific actions to address issues and/or mitigate risk
• Participate in employee investigations in coordination with HR leadership and management as directed
• Coordinate and consult with HR leadership on performance management issues, including corrective action and termination
• Maintain accurate and secure records in support of employee relations, engagement, discipline and safety processes

HR Business Partner support

• Regularly meet with district managers to identify and develop action plans around organizational needs and opportunities
• Conduct exit interviews with store managers and employees, as needed
• Review Onboarding and Exit Survey feedback and share with district managers on a regular basis
• Provide support and direction related to HR processes including the performance evaluation and merit increase processes
• Conducts HR Training for new and existing Store Leaders as needed

Recruitment

• Support recruitment of store employees by reviewing, editing as necessary, and approving job requisitions and offer letters in the Company's talent acquisition system
• Provide support to store managers as an expert user of the Company's talent acquisition platform
• Liaise with the compensation team regarding job offers as needed
• Actively participate in recruitment/interviews for designated employee group as needed
• Proactively support talent pipeline development

Administrative Coordination and Support

• Review background checks for designated employee group and take responsive action as necessary
• Review and respond to Equifax unemployment claims for designated employee group
• Provide employment verification for designated employee group, when not available through The Work Number
• Support filing of Workers Compensation claims and any required follow-up with employee and/or insurance company
• Process the onboarding and offboarding of employees in the designated employee group in the Company's HRIS system
• Respond to assigned inquiries submitted through the Company's HRIS system for the designated employee group

Who You Are:

Ideal education, previous work experience, special skills (e.g., foreign languages), requirements, and personal characteristics.

Qualifications:

• Bachelor's degree
• One year of related experience
• Strong Analytics skills
• Some travel required

Special Skills:

• Foreign Languages, a plus

Personal Characteristics:

• Highly motivated, self-starting individual & strategic thinker
• Must be hands on and enjoy working in a highly creative and entrepreneurial environment
• Strong interpersonal and communications skills (verbal and written)
• Must be detail oriented, organized and flexible
• Must have strong multi-tasking skills and be able to work well under pressure
• Demonstrate strong project management, team leadership and the ability to deliver results
• Strong analytical skills
• Flexible and able to adapt to change within an evolving group
• Respects confidentiality

What We Will Provide in Return:

• Health, dental and vision insurance
• Voluntary insurance coverage including Pet insurance
• Generous Paid Time Off - 20 days
• Parental leave policy (non-birthing parents included)
• Retirement savings plan (401k) with Company match
• Clothing Allowance - $1500 per season
• Generous retail discount - 50% off
• Hybrid work schedule - 2 remote days per week
• Two offsite fully remote weeks
• Culture of engagement
• Career Growth Opportunities