Job Title: Infrastructure & Operations Endpoint Support Engineer

Location: Racine, WI,

Duration: 05/15/2023 to 08/18/2023

Description:

Description:

client requires resource who will meet the following job description :

• Documented experience in multiple of the following endpoint technologies:

• SCCM/MECM Administration

• Group Policy Management

• Endpoint Security Tools (BeyondTrust a plus)

• Office 365 Tenant Adminitration

• Intune Device Management (Mobile & Windows)

• JAMF

• Ability to ensure that incident tickets and outages are responded to and resolved in accordance with Service Level Agreements (SLAs) for their assigned platforms/services

• Continuously document and review recommended best practices to aide in continuous improvement and decreasing Mean Time to Repair (MTTR)

• Provide escalated technical support for Tier I and Tier II technical personnel.

• Experience in device compliance and reports/ Log Analytics

• Analyze incident ticket statistics to provide recommendations on ways to eliminate any developing negative trends.

• Inform team members and managers of important issues and information which will enhance client satisfaction and team performance.

• Contribute in the testing and development of training material, Standard Operating Procedures (SOPs) associated with new products, services and equipment.

• Work with internal and external resources to accurately test enhancements.

• Perform training for Tier I and Tier II technical personnel

Job Type: Contract

Pay: $50.30 - $59.84 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Racine, WI 53403: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• SCCM: 5 years (Required)
• Intune Device Management: 5 years (Required)
• Group Policy Management: 5 years (Required)
• Endpoint Security Tools: 5 years (Required)
• Office 365 Tenant Adminitration: 5 years (Required)

Work Location: One location

Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.