Golden Touch Home Health is a NYS licensed homecare agency serving NYC 5 Boroughs and Westchester County. We specialized in serving the Asian Community, especially the Chinese Speaking communities in Manhattan, Brooklyn Queens, Staten Island, and the Bronx. We are one of the very few companies remaining in office operation during the Pandemic and the dedicated team has earned great support and trust from the community, especially the families that needed help during the challenging times. The dedication and commitment of the hard-working responsible team has made the company grow tremendously in the past years. We are hiring bilingual (Chinese English) coordinators to meet the needs of our business growth and Offices expansions in Downtown, Manhattan Bensonhurst Brooklyn, Flushing, and Little Neck.

Intake coordinators will be responsible for processing referrals from community groups, walk-in perspective clients and referrals from current Clients and their family members, and Caregivers, the candidates will communicate with corresponding parties including managed long-term care plans and individuals eligible for home health care services and the family members.

Services Coordinators will act as the liaisons between caregivers, the clients, their family members, our internal office staff, and other related parties to accommodate the services authorized by Healthcare Provider (Managed Long-Term Care Plans). The Service Coordinators play significant roles in creating Job opportunities for Personal Care Assistants while helping the needed individuals and their family members.

We value internal growth and promotion. We are looking forward to having good candidates to join the Team and grow together.

Requirements include:

• Basic offices, computer skills and customer service experience
• Daily data entry of documents and maintenance of patient information
• Friendly working environment and great team spirit Atmosphere
• Bilingual in English/Chinese
• Excellent customer service & follow-up skills
• On the job training will be provided and great learning opportunity

Job Type: Full-time

Pay: $41,960.00 - $60,000.00 per year

Benefits:

• Commuter assistance
• Flexible spending account
• Health insurance
• On-the-job training
• Paid time off

Healthcare setting:

• Long term care
• Medical office

Medical specialties:

• Home Health

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Office: 1 year (Preferred)

Language:

• Chinese (Required)
• Mandarin (Required)
• Cantonese (Preferred)

Work Location: In person

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