Medical Assistant Lead / Eligibility Authorizations. Job at Heart to Herat cardiology and Vascular
Heart to Heart is a Cardiology specialty practice, we are looking for an addition to our team. Certified Lead Medical Assistant/Auth/Eligibility Referral, Incoming, and Outgoing Specialist.
Responsibilities:
1- Be able to manage eligibility and referral department..
Front desk: answering phone calls, greeting patients, scheduling patients, verify insurance, coverage, HMO, PPO, MEDICAL, organize paperwork together to create a chart for the patient.
2- Must be very knowledgeable with eligibility and verifications process.
Must be able to work in a quick pace environment be able to handle, incoming and outgoing, urgent referrals within a timely manner.
- collect copays, answer office phone and speak with patients obtaining medical health records, referrals, obtaining authorization, and organization of the office, have experience with EMR (Preference E- Clinical works). Providing the highest level of customer service.
- Greeting and scheduling patients.
- Answering phone calls, as well as handling various other administrative tasks.
- Collecting patient payments.
- Explaining insurance benefits.
- Reconcile payment reports
- Perform general administrative tasks including faxing, e-filing, and managing patient records
- Obtain authorizations
2- Will be responsible for the office supply and ordering supplies, Prepares and stocks exam/treatment rooms and orders supplies as needed. Coordinate patient requests – by scheduling an appointment, coordinating with the Practitioner nurse team, billing, or admin.
- Obtain or verify customer information, including address, phone number, email, and payment methods.
- Enter information into computers using our eClinical software.
- Must have the ability to explain our fee structure for the initial consult, follow up consults, specialty consults and treatments.
- Follow up on voice mail messages and assure patient follow-up and that patient’s needs are met.
- Must have strong written skills.
- Must be proficient in, word, email communication, clinical scheduling software.
- Multi-task efficiently and effectively as required.
· Work under pressure, within time constraints. Must be able to act calmly and effectively in a busy or stressful situation.
· Exhibit excellent listening skills.
3- Obtaining vitals, EKG, Medical history, medication reconciliation, exam room .
4- using internal EMR ECW to input patient information and scheduling.
Fulfills clerical responsibilities as assigned, which may include:
Sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing the charts to ensure information is completed and filed appropriately. Electronically send prescriptions in the EHR (Electronic Health Record) to pharmacies.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent required.
Certificate of graduation from an accredited program for Medical Assistants.
Displays excellent verbal and written communication skills.
Preferred but not required: Minimum 2-3 years of experience necessary in a clinic setting. Bilingual is a plus.
This a Great opportunity to grow and learn, Heart to Heart is a cardiology practice.
Job Types: Full-time, Part-time
Pay: $17.50 - $22.50 per hour
Medical specialties:
- Cardiology
Schedule:
- Monday to Friday
Work setting:
- Clinic
- In-person
COVID-19 considerations:
Work in adherence with COVID 19 CDC Guidelines.
Education:
- High school or equivalent (Preferred)
Experience:
- EMR systems: 3 years (Preferred)
- Vital signs: 3 years (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
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