• At least one year of customer/client service experience
• Excellent and accurate communication skills, both written and verbal
• Ability to prioritize workload and effectively multi-task in a fast-paced setting
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

• Experience working with students in a college environment
• Knowledge of Texas State University policies and procedures
• Prior evidence of work duties requiring organizational skills
• Ability to create and maintain complex and effective digital filing systems
• Experience working with Handshake and SAP
• Bachelor’s degree

• Staff the department’s welcome desk area, greeting guests, answering/transferring phone calls, receiving and distributing regular mail and email, scheduling appointments, and maintaining the professional appearance of common areas
• Hire, train, supervise, schedule, and evaluate performance of the department’s student staff who assist in supporting welcome desk operations, career peer advising, and other service areas
• Create and manage student employee weekly work schedules
• Assist the department’s employer engagement team in reviewing and approving employer registrations and job postings in the university’s student alumni job posting system (Handshake) and staffing large-scale career events such as job fairs
• Ensure department supplies remain stocked, ordering when necessary, documenting receipt and delivery to appropriate department staff and storage locations
• Provide administrative support to members of the department’s leadership team
• Serve as back up support to the department’s office manager

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.


Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.

Texas State University is a member of the Texas State University System. Texas State University is an EOE.


Texas State is committed to increasing the number of women and minorities in administrative and professional positions.