Are you an entrepreneurial-minded leader looking for your next challenge in a high-growth, fast-paced environment? Do you have a knack for implementing best practice processes to make strategic visions reality? Are you adventurous, driven, happy, and possess a positive attitude?

As the World’s Largest Junk Removal Service, 1-800-GOT-JUNK? has revolutionized and professionalized the industry through the consistent delivery of our world-class customer experience. As a highly successful 1-800-GOT-JUNK? franchise in the booming Birmingham market, we are looking for a Operations / Sales Manager to add to our leadership team.

We are experiencing unprecedented growth and seek a candidate that possesses the leadership traits necessary to drive performance, develop talent and increase profitability (sales) at our company’s office location in Birmingham, AL. This is a growing market that is planning to double revenue in the next 3 years. We cover a wide area that covers Birmingham, Tuscaloosa and Huntsville.

We recognize that every member of our team is a vital contributor to this vision. High performance is expected, achieved, and rewarded. Our culture of achievement is grounded in hard work, fun, professionalism, enthusiasm and teamwork. This key leadership opportunity will be instrumental in impacting the direction of the organization and shaping the way forward in our high-growth environment.

In addition to strong leadership skills and results orientation, the ideal candidate must demonstrate:

• Dispatch: You will run the routes for the Truck Team to ensure On Time Service is provided to all our customers
• Customer Service: Some days, dependent on business, you will be on the trucks along with the Truck Team Members servicing our customers
• Sales: You will reach out to our customers to introduce them to our service and to answer any questions they may have. From time to time it will be necessary to assist our Truck Team in closing a sale. Our customers request us to come to their property but the price is not always what the customer wants so we may have to work with some customers to provide the best price possible.
• Finances: You will assist in balancing the daily books/cash reconciliation as well as certain operational tasks
• Sales Meetings: Prior to our Truck Team hitting the road we hold a sales meeting that includes reviewing sales numbers as well as coaching.

• An ability to develop talent, and build a positive & inclusive culture
• An ability to adapt & understand the company’s vision and align business systems to achieve performance goals
• An ability to coach & hold others accountable
• An ability to motivate and inspire to affect the actions of others to get results
• Strong self-management and organization skills to balance workload, and conflicting priorities
• An efficiency utilizing existing resources with a passion toward profitability

Primary Responsibilities:

• Talent/People Development
• Operational oversight & business management
• Performance Management
• KPI Accountability
• Sales
• Customer service (this is a customer facing role)

Qualifications:

• Undergraduate degree in business or relevant field
• 5 – 8 years in sales and/or operation leadership in a service-oriented company (retail)
• Experience leading employees within a fast-paced, customer-driven environment

What do we offer?

• Salary range: 50-60K/year (based on experience)
• Health/Vision/Dental after 60 days of employment
• 3% guaranteed on a 401K after a year of employment
• Quarterly bonuses based on business performance
• 2 weeks of paid time off