PATIENT FINANCIAL ADVOCATE – SELF PAY OPERATIONS Job at Memorial Health System - Ohio
Status: Full Time – 80 hours
Hours: 9A - 5:30P M-F
In an environment of continuous quality improvement, the Patient Financial Advocate is responsible for serving to help all patients-especially those who are uninsured, underinsured, and have low incomes-assess and assist in resolving financial situations. This includes establishing payment plans and other financial arrangements, determining patients’ eligibility for hospital-sponsored charity care and external financial assistance, and collecting patient’s remaining estimated balances at point of service. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.
Job Requirements:
1. Assists uninsured and underinsured patients with obtaining health care coverage
2. Conducts detailed discussions with patients, obtains information, and collaborates with on-site Medicaid eligibility vendor to determine patient’s eligibility for Medicaid programs.
3. Submits Ohio Department of Medicaid Presumptive Eligibility applications and collaborates with Medicaid on-site eligibility vendor to ensure patients complete full Medicaid application.
4. Performs benefit education, price estimates, and financial counseling on potential out-of-pocket expenses for patients who have services scheduled.
5. Assists patients in filling out financial assistance applications, obtains required information, and adjusts accounts correctly using established guidelines for charity care programs.
6. Assists with inquiries from telephone calls and walk-in patients regarding billing problems.
7. Contacts patients with outstanding balances to review account information, examine patient’s eligibility for financial assistance, and sets-up payment plans.
8. Finds resources through drug manufacturers, drug assistance programs, and foundations to assist patients in paying for their medications.
9. Assists employees by setting up payment plans through payroll deduction.
10. Collects and posts cash, credit card payments, and appropriate discounts to patient accounts, and balances cash drawers daily.
11. Ensures donated funds are applied promptly and appropriately to patient accounts.
12. Assumes all other duties and responsibilities as necessary.
Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Minimum hiring rate for this position is listed below.
Benefits
Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees.
Memorial Health System is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ocio.usda.gov/document/ad-3027, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Hours: 9A - 5:30P M-F
In an environment of continuous quality improvement, the Patient Financial Advocate is responsible for serving to help all patients-especially those who are uninsured, underinsured, and have low incomes-assess and assist in resolving financial situations. This includes establishing payment plans and other financial arrangements, determining patients’ eligibility for hospital-sponsored charity care and external financial assistance, and collecting patient’s remaining estimated balances at point of service. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.
Job Requirements:
- Associates degree in business related field or a minimum of one year of equivalent experience in business or job related field required
- Experience in discussing and resolving financial situations with patients
- Computer skills, including but not limited to Microsoft Word and Excel
- Excellent organizational, time management and customer service skills
1. Assists uninsured and underinsured patients with obtaining health care coverage
2. Conducts detailed discussions with patients, obtains information, and collaborates with on-site Medicaid eligibility vendor to determine patient’s eligibility for Medicaid programs.
3. Submits Ohio Department of Medicaid Presumptive Eligibility applications and collaborates with Medicaid on-site eligibility vendor to ensure patients complete full Medicaid application.
4. Performs benefit education, price estimates, and financial counseling on potential out-of-pocket expenses for patients who have services scheduled.
5. Assists patients in filling out financial assistance applications, obtains required information, and adjusts accounts correctly using established guidelines for charity care programs.
6. Assists with inquiries from telephone calls and walk-in patients regarding billing problems.
7. Contacts patients with outstanding balances to review account information, examine patient’s eligibility for financial assistance, and sets-up payment plans.
8. Finds resources through drug manufacturers, drug assistance programs, and foundations to assist patients in paying for their medications.
9. Assists employees by setting up payment plans through payroll deduction.
10. Collects and posts cash, credit card payments, and appropriate discounts to patient accounts, and balances cash drawers daily.
11. Ensures donated funds are applied promptly and appropriately to patient accounts.
12. Assumes all other duties and responsibilities as necessary.
Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Minimum hiring rate for this position is listed below.
Benefits
Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees.
- Medical Insurance – PPO & HDHP
- Dental and Vison Insurance
- Health Saving Account
- Flexible Spending Account
- Dependent Care
- Pension Plan – Defined Contribution
- 403b Retirement Plan
- Voluntary Life Insurance
- Short-Term & Long-Term Disability
- Vacation Time
- Sick Time
- Holiday Pay & Premium
- Shift Differential
- Tuition Reimbursement
- Tuition Repayment
- Performance & Market Increases
- Relocation Package, if applicable
Memorial Health System is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ocio.usda.gov/document/ad-3027, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.