Join Cerebral Staffing in Menomonee Falls, WI as a Patient Financial Services Representative with a minimum of 2 years’ experience for a 3-month contract!

Compensation:

• $22-$23/hour, based on 40 hours, 8am-4:30pm M-F
• $33/hour for all Holidays

Benefits: Weekly pay, 401(k), 401(k) matching, Dental insurance, Health insurance, Life insurance, Vision insurance

Job Title: Patient Financial Services Representative

Responsibilities

Responsible for answering all incoming patient and other phone calls to the Patient Financial Services Department while maintaining appropriate call times. Sorting and distributing mail. Scanning correspondence. Other duties as assigned.
Courteously answers all incoming patient and other phone calls to the Patient Financial Services Department.
Promptly and effectively resolves general patient inquiries and requests.
Courteously and accurately transfers calls to the appropriate staff members while maintaining adequate talk time, aux on time, and a low prescribed number of dropped calls as directed by the manager or coordinator.
Distributes mail, faxes, reports, and itemized bills to the appropriate staff members.
Picks up and delivers departmental mail to and from the Woodland Prime mailroom at least twice daily.
Responds to requests for discharge dates, yearly payment account information, and/or mails itemized bills to appropriate party.
Notes accounts of any and/or all appropriate activity by utilizing the Epic System.
Scan appropriate documents to OnBase for correspondence posting to Epic.
Accurately processes all credit card transactions including Outpatient Pharmacy copay assistance payments in payment processing system.

Skills:

One-two years of experience billing for medical care/service is required.
Experience using Microsoft Word, Excel is preferred. Experience using computerized billing/collections systems in a hospital setting is preferred.

Qualifications:

High School diploma or equivalent is required.

Employment Type:

• Travel/Contract

*Up to date immunizations required upon offer including: MMR (2 Doses), Varicella (2 Doses), COVID vaccine, and Flu Shot. Other onboarding requirements include: TB Test and Drug Test*

Job Types: Full-time, Contract, Temporary

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Menomonee Falls, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• billing for medical care/service: 1 year (Required)
• Medical collection: 1 year (Required)

Work Location: In person

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