We are looking for a self-motivated and organized candidate with experience in the healthcare field to assist patients and providers with the pre-authorization process for ancillary services, including verifying insurance benefits and estimating patient out-of-pocket costs. Tasks include reviewing medical orders, contacting insurance companies, documenting results and tracking Pre-Auth progress. Must have the ability to multi-task with a positive and professional demeanor toward patients, providers and coworkers. Previous insurance benefit verification experience preferred.

RESPONSIBILITIES:

• Contact insurance companies to obtain prior authorization for medical services
• Contact insurance companies to verify eligibility and covered benefit information
• Contact insurance companies to verify medical policy information
• Provide excellent customer service and timely information to patients prior to their procedure
• Schedule office-based services and medical procedures once authorization is obtained
• Document PA notes in the electronic medical record and scan scheduling documents into patient chart
• Assist with patient payment counseling and billing inquires as needed.
• Maintain the compliance of the department with the local, state and federal laws
• Adhere to all company policies and procedures carefully and properly
• Assist with other projects assigned by Supervisor and Administrator
• Experience with Word and Excel
• Must have knowledge of HIPAA Laws and Regulations

REQUIRED SKILLS:

• Minimum 1-2 years of experience in healthcare scheduling, billing and/or medical reception.
• Familiarity with EMR/EHR systems and medical terminology.
• Experience navigating insurance portals.
• Must demonstrate consistent professional conduct and superior customer service skills.
• Must able to explain insurance deductibles/ co-insurance/max out of pocket to patients in a clear manner.
• Clear communicator with excellent verbal and written communication skills for documentation.
• Strong attention to detail and the ability to work independently.

If you are a friendly team player and are looking to join a wonderful team, send us your resume and cover letter today! Excellent benefit package. Hours are M-F; full-time preferred.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lawrence, KS 66044: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you looking for a Full-Time or Part-Time position?

Experience:

• Insurance verification: 1 year (Preferred)
• Healthcare Front Office or Back Office: 1 year (Preferred)

Work Location: In person

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