Position Summary ​

The Returns Processor will support process and assist the Returns Team with timely and accurate product returns, and the optimization of resources and processes. Will ensure compliance with company policies/procedures, continual process improvement and drive initiatives to create and promote an environment timely and accurate delivery returns.

What we offer:

• Competitive Starting Payrate
• Referral Bonus
• Weekly Pay
• Monthly Bonus Opportunity (up to additional 1.25 an hr)
• Medical, Dental, Vision, 401k
• Generous Product Discounts
• Free Weekly Lunch
• Free Attire, including steel toed boots
• Promotion/Growth Opportunities
• On the job training might be considered if you have other forklift experience

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Will walk doors to validate inventory to match drivers returns manifest, validate returns accuracy, service and Quality Support and ensure all items are dispositioned and tagged
• Assist stores, customer service, and DRT team with related questions
• Research inventory discrepancies through returns
• Label, rewrap of all items and push out to the end caps
• Send emails regarding missing items, damaged items drivers claims or items not on driver’s route, or any issues / exception within the Returns process
• Understanding AX and Dispatch Track Routing System
• Invoice Orders in Transportation Manager
• Be able to comply with company employee handbook
• Able to operate radio frequency equipment
• Conducts operations in compliance with OSHA standards
• Conducts operations in a manner that promotes safety
• Maintains a clean free from debris warehouse floor
• Conducts operations in compliance with OSHA standards
• Conducts operations in a manner that promotes safety.
• Ensures that the correct number and type of product is loaded and shipped Maintains a clean free from debris warehouse floor
• Meet company standards for productivity
• Meet company standards for productivity• Must be available to work a flexible schedule, weekends and holidays

Qualifications

Education/Experience: High School Diploma or GED equivalent. 1-2 years general warehouse experience in a fast paced, warehouse environment. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs. Knowledge of design software programs is a plus.

Certificates and Licenses: None Required

Position Hiring Range

The hiring pay range provides a guide for what we would reasonably pay for the position. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.

$15.50 - $20.15

Retail, Guest Services, and Distribution Center Team Members are eligible to receive a team bonus based on meeting specific monthly goals and KPI’s. Bonus amounts are based on the level of achievement and the total hours worked during the bonus eligible month.

Equal Opportunity Employer

E-Verify

Job Type: Full-time

Pay: $15.50 - $20.15 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Experience:

• warehouse returns: 1 year (Preferred)
• data entry: 1 year (Preferred)
• customer service: 1 year (Preferred)

Work Location: In person

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