Professional Services Consultant, Software Trainer Job at Ministry Brands
Ministry Brands is looking for a Professional Services Consultant to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
What you'll do
We are seeking a dynamic and experienced software trainer to join our team. The ideal candidate will have a proven track record of delivering exceptional training services to clients and end-users. As a Professional Services Consultant, you will be responsible for updating and delivering best practice documents and user guides to clients, monitoring on-demand training progress, and delivering consultative training both virtually and in person.
- Update and deliver best practice docs and user guides to the client
- Monitor on-demand training progress
- Deliver consultative training virtually or in-person
- Provide best practices for effectively leveraging purchased solutions to meet client goals
- Act as a Subject Matter Expert for the product(s) that you train
Who you are
- Bachelor’s degree in education, training, or a related field, or an equivalent combination of education and experience
- Minimum of 1 year of software training or consulting experience
- Strong presentation skills
- Excellent verbal and written communication skills
- Demonstrated ability to effectively communicate with all audience levels and group sizes
- Ability to work effectively within a fast-paced, deadline-driven environment
- Ability to be self-directed and willing to take initiative
- Strong understanding of adult learning theory and training competencies
- Ability to learn multiple software tools
- Familiarity with traditional and modern training methods and techniques
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee-only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee-only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma-free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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