Pay: $55K - $86K

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management

KEY RELATIONSHIPS

• On-Site Customer
• Project Managers, Day and Weekend Supervisors and Technicians
• Accounting / Billing Staff
• Payroll and Administrative Staff
• Hourly Associates
  

POSITION RESPONSIBILITIES include the following. Other duties may be assigned.

Leads foremen and technicians on a day to day basis to ensure that services are performed as contracted and at the intended profit margins.

Interact with customer contacts daily to obtain feedback on services and special needs and sell extra work. Troubleshoot potential problems and concerns. Ensures the follow through of the corrective action plans to guarantee satisfactory resolution of customer complaints and needs.

Implement and manage the company’s quality control monitoring and safety programs.

Review labor variances, budgets, costs, chargebacks and inventory control records to ensure labor and supply are within budget while delivering exceptional customer service.

Develop operational improvement plans and implements process changes within policy and procedure guidelines.

Ensure compliance with company policies and procedures and all federal, state and local government regulations.

Repair, install and monitor irrigation systems.

Create, implement, and perform Lawn care application and IPM program.

This is a working supervisory position

SUPERVISORY RESPONSIBILITIES

Manages and provides leadership to foremen, technicians, other lead personnel, and all service employees assigned to the area. Is responsible for the overall direction, coordination, and evaluation of personnel within the assigned area of responsibility. Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); A horticultural degree is a plus.

Three (3) to five (5) years or more of operational experience in managing hourly and supervisory personnel in a multiple high profile/customer oriented environment.

Should have experience in cost estimating/pricing enhancement work. Should have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.

LANGUAGE SKILLS

Ability to read, write and speak English fluently. Be able to analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers and customers.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be committed to high standard of safety and be willing and able to comply with all safety laws and all of ABM’s safety policies and procedures. Be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.

Maintains regular and acceptable attendance at such a level as determined by ABM. Must be available and willing to work on a fulltime schedule and must be available and willing to work overtime (including daily, weekend and holidays) as needed and determined by ABM as necessary to meet the business needs. This position requires an on call availability for support 24 hours a day, 7 days a week.

Because of the nature of the work, this job must be performed at a customer site. The noise level in the work environment may vary depending on the nature of the customer’s business.

This position also requires an ability to make an action plan and respond to acts of God; hurricanes, floods, lightening damage etc.