Project Manager Job at Williams-Sonoma Inc. Customer Care Centers
Williams-Sonoma, Inc.
Project Manager
About the Team
The Direct to Customer Operations - Project Management team fills a vital role in the Customer Care Center and across our organization by driving change and improving efficiency through creation and implementation of novel solutions to hard problems. The PM Team is made up of individuals with a strong ability to lead, meticulous attention to detail, a desire to make an impact, and the willingness to step in and solve the problem when one arises.
About the Role
The mission of our Project Managers is simple: make everything run as efficiently as possible. But don't mistake this for a typical “box checking” PM position. Our PMs need an entire wardrobe full of hats to thrive in the fast paced environment of the Customer Care Center where projects can range from system implementations and process improvement analysis to transitioning entire divisions from one business unit to another. Our PMs need stellar communication skills and the ability to adapt messaging across a wide range of audiences as your work will take you from meeting with brand new phone associates in the morning to presenting to a Brand President in the afternoon. You will love working with our PM team if you thrive on change, laugh in the face of ambiguity, and relish the chance to create entirely new processes and systems from the ground up.
You're excited about this opportunity because you will...
•
Make an impact! You are part of a team tasked with redefining how we work
•
Flex your entrepreneurial talents and develop a sense of ownership when you lead a project from problem identification through solution implementation
•
Work closely with our corporate partners to brainstorm resolutions and track initiatives
•
Enjoy solving puzzles and finding answers to the hard problems
•
Analyze business data and create compelling reporting, visualizations, and presentations
Why you will love working at Williams-Sonoma, Inc.
•
We're a successful, fast-growing company with an entrepreneurial vibe
•
A technologically and data-driven business
•
Competitive salaries and comprehensive health benefits
•
We're at the forefront of tech and retail, redefining technology for the next generation
•
We're passionate about our internal and external clients and live/breathe the client experience
•
We have a recognition program unlike any other
•
A smart, experienced leadership team that wants to do it right and is open to new ideas
•
We believe in autonomy and reward taking initiative
•
We have fun!
We're excited about you because...
•
Bringing people together to solve a problem is your bread and butter
•
You have taken an idea or problem, created a solution, and implemented it at WSI
•
You use tools from a variety of disciplines (PMBOK, Six Sigma, Lean, Agile, etc.)
•
You have experience presenting business results and project plans to leadership of SVP level or higher at WSI
•
You have a Bachelor's Degree in any data driven field (STEM, Marketing, Economics, etc.)
•
You have experience analyzing data and creating reports
•
You bring your creativity to work with you
•
You are driven to ask “why” when you see something odd
•
Attention to detail is written in your genetic code
Technical Competencies required:
•
Advanced skill with Excel (complex formulas, graphs, pivot tables)
•
Proficient in other Microsoft Office applications, especially Word, Outlook, Visio and PowerPoint
•
Knowledge of Project Management and Process Improvement methodologies
•
2+ years experience leading projects and initiatives
About Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Project Manager
About the Team
The Direct to Customer Operations - Project Management team fills a vital role in the Customer Care Center and across our organization by driving change and improving efficiency through creation and implementation of novel solutions to hard problems. The PM Team is made up of individuals with a strong ability to lead, meticulous attention to detail, a desire to make an impact, and the willingness to step in and solve the problem when one arises.
About the Role
The mission of our Project Managers is simple: make everything run as efficiently as possible. But don't mistake this for a typical “box checking” PM position. Our PMs need an entire wardrobe full of hats to thrive in the fast paced environment of the Customer Care Center where projects can range from system implementations and process improvement analysis to transitioning entire divisions from one business unit to another. Our PMs need stellar communication skills and the ability to adapt messaging across a wide range of audiences as your work will take you from meeting with brand new phone associates in the morning to presenting to a Brand President in the afternoon. You will love working with our PM team if you thrive on change, laugh in the face of ambiguity, and relish the chance to create entirely new processes and systems from the ground up.
You're excited about this opportunity because you will...
•
Make an impact! You are part of a team tasked with redefining how we work
•
Flex your entrepreneurial talents and develop a sense of ownership when you lead a project from problem identification through solution implementation
•
Work closely with our corporate partners to brainstorm resolutions and track initiatives
•
Enjoy solving puzzles and finding answers to the hard problems
•
Analyze business data and create compelling reporting, visualizations, and presentations
Why you will love working at Williams-Sonoma, Inc.
•
We're a successful, fast-growing company with an entrepreneurial vibe
•
A technologically and data-driven business
•
Competitive salaries and comprehensive health benefits
•
We're at the forefront of tech and retail, redefining technology for the next generation
•
We're passionate about our internal and external clients and live/breathe the client experience
•
We have a recognition program unlike any other
•
A smart, experienced leadership team that wants to do it right and is open to new ideas
•
We believe in autonomy and reward taking initiative
•
We have fun!
We're excited about you because...
•
Bringing people together to solve a problem is your bread and butter
•
You have taken an idea or problem, created a solution, and implemented it at WSI
•
You use tools from a variety of disciplines (PMBOK, Six Sigma, Lean, Agile, etc.)
•
You have experience presenting business results and project plans to leadership of SVP level or higher at WSI
•
You have a Bachelor's Degree in any data driven field (STEM, Marketing, Economics, etc.)
•
You have experience analyzing data and creating reports
•
You bring your creativity to work with you
•
You are driven to ask “why” when you see something odd
•
Attention to detail is written in your genetic code
Technical Competencies required:
•
Advanced skill with Excel (complex formulas, graphs, pivot tables)
•
Proficient in other Microsoft Office applications, especially Word, Outlook, Visio and PowerPoint
•
Knowledge of Project Management and Process Improvement methodologies
•
2+ years experience leading projects and initiatives
About Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.