Job Summary

The Corporate Quality Control Engineer will develop, manage, implement, evaluate, and improve upon the day-to-day operations of Quality Control & Quality Assurance programs to ensure that all products meet the quality, integrity, and durability standards.

Responsibilities

• Includes all manufactured and sourced finished goods and accessories.
• Understand customer needs and requirements. Develop effective quality control processes.
• Oversee returns and warranty claims data, processes, and activities, and ensure proper and timely execution.
• Keep accurate documentation and perform statistical analysis.
• Develop and implement action plans to eliminate the causes of failure in collaboration with the appropriate departments, implement corrective actions, and verify effectiveness.
• Develop and present relevant data / information needed to implement acceptable corrective action plans.
• Evaluate suppliers from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
• Monitor quality reports, customer scorecards, sales feedback, and direct customer input to assess whether their requirements are being met.
• Participate in, and assesses, weekly product audits and test data, to develop recommendations for improvements / changes.
• Develops and implements quality standard testing and evaluation processes.
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
• Work with finance team to set / manage the monthly warranty accrual based on historical and expected risks and costs.
• Develop and design appropriate reporting regarding product, customer and supplier related quality status, main error focus, frequency, cause, responsible party, and effectiveness of corrective actions.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree in business administration, engineering, or other related field.
• 3+ years of experience as a manufactured products quality manager
• Certification of quality control (ISO 9000), 6-Sigma, and/or Lean Manufacturing is a strong advantage.
• In depth understanding of quality control procedures.
• Excellent math abilities and working knowledge of data analysis/statistical methods
• Proficient in MS Office
• Conscientious and responsible
• A keen eye for detail and a results-driven approach
• Outstanding communication skills
• Excellent organizational and leadership skills
• Proficient in MS Office

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Antonio, TX 78216: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of manufactured products quality manager experience do you have?

Education:

• Bachelor's (Required)

Work Location: One location

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