Real Estate Operations Coordinator

Your Opportunity:

You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.

Who Develops You: CEO of the team

What You’re Great At:

You are an organized, methodical and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.

What You’ll Do:

• Build, implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, onboarding systems for new agents, and referrals
• Assist as needed in creating and refining the systems of the team, including but not limited to customer service, lead generation, agent recruiting, and tracking
• Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity
• Provide a high level of service for all active and past status clients
• Oversee all contracts through closing and listing launch
• Enter listing data, descriptions, and pictures into MLS
• Coordinate photography, staging, and other listing launch functions
• Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers
• Read all aspects of contracts in order to execute obligations and to maintain accurate and compliant transaction files (inspection reports, receipts, bills, etc.)
• Create timelines and follow-up processes/check-ins with agents to ensure all transaction deadlines are met resulting in a timely closing
• Prepare all marketing mailings
• Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings

Skills and Character Necessary:

• Notice and take pride in the details
• Team player
• Outgoing
• Proven ability to lead yourself and others with conviction
• Self-motivated
• Creative mindset
• Service-oriented
• Owning projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Positive and direct communication, both written and verbal
• Ability to problem solve and use critical thinking daily
• Have a “do whatever it takes” mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded
• Proactive vs. reactive
• Impeccably organized
• Calm and motivated under pressure
• Have patience with a high volume, detailed role
• Use social media for the benefit of the company as an ambassador
• Flexible

Required Background:

• 1+ years of database management experience
• 1+ years of operations/administrative experience
• Ability to write reports, business correspondence, and procedure manuals.
• Requires a prior work history that demonstrates strong, successful systems abilities and solid understanding of complexities of a process flow and lean processes.

Other Details:

• Compensation DOE, range from $40,000-50,000, with an addition compensation in the form of a bonus structure
• We have a hybrid work model with the expectation to transition into an in-person office setting in the near future
• California Real Estate License not required, but considered a bonus
• This role may travel 1-2 times per year locally or out of state for conferences

We are excited to meet the person(s) that truly believe they could be a match!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• El Dorado Hills, CA 95762: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Database management: 1 year (Required)
• Operations/Administrative: 1 year (Required)

Work Location: Hybrid remote in El Dorado Hills, CA 95762

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