In April 2022, the United States announced the “Uniting for Ukraine” program. This program allows Ukrainians, who have had to flee their homes because of Russia's war with Ukraine, to come to the U.S. through humanitarian parole and provides Ukrainians temporary protection in the U.S. for up to two years.

Not only are the people of Ukraine impacted by catastrophe, violence, and wars, but so are individuals from Congo, Afghanistan, Iran, Iraq, and more. At Lutheran Services Carolinas, we have a call to serve and helping our fellow brothers and sisters is our mission. Lutheran Services Carolinas is a partner in the human services industry in resettling individuals from various countries around the world for religious persecution, invasions, or fear of life lost. Those we serve have lost and left many of the people, possessions and place they've called home. LSC stands with all we serve and we are looking for those who want to walk and stand along with us!

We are hiring a compassionate, motivated, humanitarian to work as our Reception and Placement Case Manager. The R&P Case Manager position is to ease client’s transition to life in the US and assist them along the path to self-sufficiency. The R&P Case Manager will provide extensive case management to newly arriving refugees receiving Reception and Placement Services. Case Manager will link clients to available resources to meet immediate and long-term needs; administer limited financial assistance for eligible clients within the R&P period.

• Sign on Bonus- $1500
• Most Benefits in 30 days! (includes PTO, medical, dental, vision, retirement (match at 1 year), accident, critical illness, Short Term, Life, Flex accounts (at 1 year)
• Daily Pay- be paid as you earn instead of waiting for payday!
• Field/Community and office setting!
• Great team atmosphere!

Essential Functions

• Manages refugee cases, ensuring timely delivery of services and fulfillment of requirements outlined in the Cooperative Agreement with Department of State/Bureau of Population, Refugees, and Migration and as required by LSC standards and procedures.
• Ensure provision of professional, confidential, culturally- and socio-economically-sensitive case management services to clients.
• Coordinate and provide airport reception.
• Develop and document a budget for each case with expenditures and dates.
• Assist is securing housing for refugees and ensure that housing is fully furnished.
• Assist clients in applying for social services benefits.

Working Conditions/Physical Requirements: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

• Ability to travel to home visits and other service agencies to serve the client.
• Documentation demands are both rigorous and extensive.
• Transportation of client(s) in personal vehicle may be required.
• Moving household furniture (ie. Couch, bed, dresser etc) may be required when setting up home for arrivals.

Qualifications (Minimum Job Requirements): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education: Bachelors degree or two years equivalent education and experience in human services field

Experience: Cross Cultural experience

Specific skills/abilities: Proficient reading, writing and speaking skills in the English language. Ability to navigate computer and Microsoft Office (Word, Excel, Power Point). Awareness and sensitivity to the service population’s cultural and socio-economic characteristics is required. Problem solving skills. Sensitivity to cultural and socioeconomic differences. Willingness to comply with extensive and rigorous documentation demands. Compassion. Discretion. Flexibility. Attention to detail. Insight into human behavior and motivations. Ability to calmly balance competing demands.

Specialized knowledge, licenses, etc: Valid NC or SC driver’s license; Minimum age 21 years.