Duties

1. Develops and implements Army policy and programs governing the implementation and management of Knowledge Management (KM) initiatives. Determines how content will be structured, shared, controlled and made accessible to meet the organization's needs. Recommends appropriate technologies to support current policies and practices. Advises on opportunities presented by emerging technologies for improvement. Develops guidance and policy on processes to institutionalize these practices within the ARNG that interface with civilian and other applicable networked systems. (30%)

2. Identifies and establishes roles and responsibilities for supporting a knowledge management environment. Builds knowledge working groups/teams across the Major Subordinate Commands (MSCs) throughout the state. Develops a migration plan for content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice. Promotes the KM model in the organization. Institutes a change management program to assist in moving toward a knowledge-centric culture. Employs various techniques to support the needs of the ARNG Staff through various knowledge mapping and audits. Ensures distribution of all knowledge management systems within all operational environments in support of ARNG modularity and transformation. Responsible for working with Program Executive Offices, NGB and Defense Information Systems Agency (DISA) to facilitate integration of software to ensure establishment of technical and procedural measures. Allows efficient and effective knowledge sharing between NGB, ARNG, DA, DoD, interagency partners, and other federal and state systems. (20%)

3. Collaborates with assigned KMs at all levels of DoD and Joint Staff. Ensures that the KM tools employed have the ability to attain effectiveness. Facilitates a formulated Knowledge Management Working Group (KMWG) from across all directorates and MSCs to integrate planning, development and implementation of knowledge programs. KMWG considers all commander's guidance, policy letters, plans/orders, and SOPs, and other sources when developing standard practices. KMWGs use collaborative web portals built on Web-Based Applications and data bases. Analyzes, develops, evaluates, advises and improves work methods and procedures through information management automation. Works unilaterally with a team of IT Specialists that perform portal administration and content management duties. Provides technological solutions to all levels of the organization. Resolves database management system DBMS inconsistencies across the organization in coordination with other information technology specialists and systems. Provides technical expertise and training on system operations, and web/portal management. (20%)

4. Defines and establishes KM tasks in support of the published policy. Serves as the KM transformation facilitator for continual improvement of processes throughout the organization. Identifies internal/external best KM practices. Establishes methodology for sharing these across Army systems and Staff, MSCs, CONUS Staff and augmentees deployed worldwide using the ARNG website/portal. Coach's communities of best practices across the organization. (15%)

5. Implements processes for identifying and validating Subject Matter Experts (SMEs). The KM will provide training to internal, higher, subordinate, lateral, joint, inter-governmental, and multinational mission partners. Develops training programs for senior leadership to implement knowledge management practices using Enterprise Information Systems (EIS) with the purpose, of encouraging knowledge management tools. Facilitates training and procedures to enforce KM guidance. Integrates training requirements stemming from knowledge management solutions into the overall training plan. Evaluates KM training programs and procedures to maintain the integrity of the program through continuous process improvement. Promotes KM proficiency throughout the organization. (15%)

Performs other duties as assigned

Requirements

Conditions of Employment

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Favorable background check is required.
• Position is subject to provisions of the DoD Priority Placement Program.
• PCS expenses will not be paid.
• Males born after 31 December 1959 must be registered for Selective Service, see www.sss.gov.
• Optional Form 306 is a required form, or you will be disqualified.
• Reference Worksheet is a required form, or you will be disqualified (MUST use the form in the link below).
• Veteran's Preference will apply. DD Form 214's are required for Veteran's Preference. If claiming Veteran's Preference for disability a Disability VA letter and SF-15 must also be submitted.
• Visit www.usajobs.gov/help/working-in-government/unique-hiring-paths/veterans to learn more about Veteran's Preference.
• Individual must possess a secret clearance and may be required to obtain a top secret clearance with eligibility to access sensitive compartmented information (TS-SCI).
• Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually.
• Incumbent shall comply with the requirements of the certification program and will be required to obtain and maintain certification. Certification requirements is IAT level I per DoD Instruction 8570.01-m.
• The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver?s license is required.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Resume with dates of experience (to include Months and Years of employment) and at least 5 bullets of work experience for the duties you performed. *REMINDER - ADD IN ANY TRADITIONAL GUARDSMEN EXPERIENCE*
  
  OF 306 - *Please follow link to obtain OF 306: https://www.opm.gov/forms/pdf_fill/of0306.pdf (Important: OF 306 MUST BE signed and dated within 1 year of the closing date of this announcement or you will be found ineligible)
  
  Reference Worksheet (MUST use this form) - *Please follow link to obtain Reference Worksheet: http://www.massnationalguard.org/assets/pre-employment-reference-check.pdf (Important: The attached Reference Worksheet MUST be used, and you MUST list 3 references)
  
  Unofficial Transcripts - If used to qualify (An official transcript may be required before being hired.)
  
  Veteran's Preference - If applicable and claiming Veteran's Preference, you must upload documentation to support your Veteran's Preference claim to include your DD-214 indicating the type of discharge. If claiming Veteran's Preference for a disability, you must submit a VA Disability letter and SF-15 supporting your disability claim.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11932062
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

  Agency contact information

  MA HRO STAFFING INBOX

  Email

  ng.ma.maarng.mbx.hro-staffing@army.mil

  Address

  MA ARNG Chief of Staff
  2 Randolph Road
  Hanscom AFB, MA 01731
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Nationwide - Open to all US Citizens