Regional Director of Operations Job at Valet Living
Grow as We Grow and Take Your Career to New Heights!
Reporting to the Regional Vice President of Operations, the Regional Director of Operations is responsible for leading and providing direction for up to 20 District Managers within an assigned region.
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Salary Range: $85,000-$88,000
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Bonus: target bonus is 17.5% of annual salary
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Auto allowance: You will be eligible to participate in an auto allowance reimbursement program plus receive monthly variable mileage reimbursement
Roles & Responsibilities:
- Set direction for operations within assigned region in accordance with Valet Living's mission, vision and values
- Set individual budget for regions/districts and monitor expenses across respective regions
- Lead and support a team a District Managers
- Maintain weekly communication with team
- Set performance standards and conduct performance reviews
- Organizing on-going training and development for team in support of skills development and professional growth
- Partner with HR on staffing needs and the interviewing and hiring process
- Document team performance and address any issues through corrective action in accordance with Valet Living policy
- Train and oversee Service Valet operations to include recruitment, turnover, contract initiation and performance standards, budgeting compliance, contracts and equipment
- Maintain profit and loss budget
- Compile monthly reports for budget, inventory, employee status and service complaints
- Monitor company vehicle conditions, including fuel and maintenance schedules
- Organize district logistics: Setting up new communities and securing warehouse/ storage sites as needed
- Visit properties in respective territories to ensure adherence to service standards
- Perform regular audits of customer service database and address all issues as needed
- Analyze, evaluate performance reports
- Attend client meetings and other PR Events, including trade shows and industry functions
- Adhere to and enforce Valet Living’s policies and procedures
- Back up District Managers when needed
- Other duties as assigned
Qualifications:
- 7+ years of management experience with at least 2 years’ experience managing remotely in multiple geographies
- BS degree preferred
- Knowledge of basic personnel policies and procedures
- Experience with territory management
- Financial acumen with experience managing large operational budget
- Proficient in MS Office
- Strong verbal and written communication skills
We provide the following comprehensive, flexible benefits to our full-time associates:
- Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options
- Tax advantages through healthcare savings and flexible spending accounts
- Financial protection through disability, life, accidental death & dismemberment, and business travel insurance
- 401k plan with a generous company matching contribution
- Generous paid time off program in which benefits increase along with your tenure with the company
- Support of continued education through tuition reimbursement
- Associate and family assistance program
- Associate discount programs
- Referral bonus program
- Rewards and recognition program
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Are you a current Valet Living employee? If so, click
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to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
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