FirstService Residential transforms the property management landscape by providing professional association management services to over 8,600 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 17,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

We are looking for an experienced Data Analyst to join our team! Reporting to the Director of Sales Operations, the Data Analyst will play a critical role in ensuring data quality and integrity for Business Development efforts.

• Work with the Director of Sales Operations to prepare sales data, metrics reports, and dashboards in customer relationship management (CRM) and business intelligence (BI) system
• Perform data reconciliations to identify data anomalies
• Perform data entry for Regional, Market, Assignment goals, and quota
• Audit data on a regular basis to ensure data accuracy
• Create and maintain a reference guide for reports and dashboards
• Assist with sales territory mapping
• Partner with the Corporate Sales team on tools rollouts and support as needed
• Assist with customizations and design of CRM and BI system
• Assist with implementation, testing, and validating data and software systems
• Participate in ad hoc projects to optimize processes and/or improve the data and reporting quality

• Bachelor in Computer Science or related field preferred
• 2-3 years of work experience in a data-related role

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Advanced knowledge in MS Excel including PivotTables, VLOOKUP, and Data Tables
• Microsoft Dynamics 365 CRM or other CRM experience required
• Attention to detail and commitment to executing work efficiently
• Excellent critical thinking, problem solving and organizational skills
• Experience with Power BI or other data visualization/business intelligence software a plus
• Outstanding written and oral communication skills, with the ability to present data in a simple and straightforward way for non-technical audiences
• Capacity to multitask and manage multiple projects and assignments, often competing with deadlines

We offer competitive compensation packages including medical, dental, vision, 401k match, paid time off, and more.