Scheduling Coordinator for In Home Care Job at Always Best Care Senior Services

Always Best Care Senior Services Burlington, NC

Always Best Care Seniors Services is expanding their scheduling team, looking for caring, competent and organized individuals to grow with us!

Company Overview
Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services along with skilled home health care in Alamance, Chapel Hill, Guilford and Orange Counties.
The Scheduling Coordinator is responsible for development and continual monitoring of the work schedules for Caregivers to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily.

Portrait of an ABC Scheduling Coordinator
1. Familiar with and comfortable working on computers.
2. Possess good phone skills.
3. Ability to coordinate and perform multiple tasks.
4. Understand basic accounting principles.
5. Excellent written/grammatical skills.
6. Good communication skills.
7. Self-starter.
8. Work well with others.
9. Ability to work in a fast moving environment.
10. A problem solver.

Job Description:

  • Works to provide a care professional that matches the needs of a client for all shifts.
  • Pro-actively resolves staffing issues as a result of changes to staffing or client schedules.
  • Notifies management of all staffing problems, resolved and unresolved, in a timely manner.
  • Responsible for the currency and accuracy of the scheduling calendars.
  • Maintains consistent contact and clear communication with clients and caregivers.
  • Addresses questions, concerns and complaints from clients and caregivers.
  • Documents all occurrences in detail.
  • Processes clock ins and clock outs, and records data for payroll processing.
  • Manages the overall care for a client.

Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected.

Location: Burlington, North Carolina

Job Type: Full-time

Pay: $17.00 - $19.00 per hour




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