Senior Retail Sales Associate Job at Raymond James Financial
Job Summary
Under limited supervision uses specialized knowledge and skills obtained through experience and/or training to provide advanced support to assigned Institutional Equity Sales professionals and/or teams. Maintains direct contact with Institutional Investors (clients) to, among other responsibilities, facilitate meetings, conference calls, deliver written research, and develop business relationships with assigned institutional accounts. Acts as liaison between various inter-departmental administrators. Maintains high level of organization in a fast-paced environment to coordinate sales schedules/travel, marketing trips, client meetings and general office management. Regular contact with internal and external customers is expected to obtain, clarify, or provide facts and information. May lead the work of others and provides training, coaching, and mentoring to less experienced associates. May perform various sales related duties as directed with some supervision. May have administrator responsibility to manage operation of regional offices. Works on complex assignments that are broad in nature, requiring originality and ingenuity with team. Assists in the development of corporate financial projections and equity valuation metrics by utilizing adequate quantitative and analytical skills. The Senior Sales Associate role encompasses enhanced client-facing activities as well as discretion in working with reduced oversight.
- Provides advanced support to assigned Institutional Equity Sales professionals and/or teams.
- Oversees the creation, verification and uploading of Prepares, verifies, and uploads client interaction data to 3rd party aggregators for purposes of reflecting revenue producing services back to our clients for payment.
- Coordinates and facilitates conference calls between clients and analysts.
- Liaises with clients and sales professionals to facilitate corporate access and analyst meetings with limited oversight.
- Communicates with analysts and/or research assistants
- Updates and monitors client research report subscriptions
- Maintains detailed working spreadsheets of upcoming events relevant to assigned professionals.
- Performs other duties, strategic projects and responsibilities as assigned
- Operates standard office equipment and uses required software applications
- Administrator responsibility to manage operations of regional offices – which includes what?
- May lead the work of others and provides training, coaching, and mentoring to less experienced associates
- Performs various sales-related duties as directed with supervision, such as:
Providing market and stock commentary and investor sentiment, color, and positioning
Independent prospecting of new accounts
Conducting strategic conversations to monetize relationships
Targeting relevant clients for Capital Markets opportunities
- Disseminates timely marketing materials for equity products and services targeted at institutional investors
- Contributes to the development and maintenance of relationships with institutional clients by way of:
Introducing Raymond James to new client relationships with goal of initiating and growing partnership
Fostering networking opportunities for client base
Developing ability to host corporate and analyst access meetings on behalf of Raymond James
- Responds to inquiries from institutional investors about the department's investment philosophies, products and services.
- Collaborates in the generation of new sales ideas and promotion of new products through written sales memos, proactive phone networking and office visits.
Qualifications
Knowledge, Skills, and Abilities
Knowledge of
- Working knowledge of financial services, research analysis and Equity Capital Markets.
- Working knowledge of investment concepts, practices and procedures used in the securities industry
- Working knowledge of concepts, practices, and procedures of institutional equity sales & sales trading
- Principles of banking and finance and securities industry operations
- Financial markets and products
- ECM travel policies and expense regulations.
- Ability to learn both general and nuanced information for each client account
- Research product/analysts and current industry thoughts.
- Assisting in marketing sponsored events to appropriate clients.
- Analyzing problems and establishing solutions in a fast-paced environment.
- Outlining logistics of meetings and travel that collectively satisfy the needs of sales, management, analysts and clients.
- Gathering and compiling data and information for reporting purposes.
- Responding professionally to inquiries and researching and resolving problems in a timely manner.
- Using standard office equipment and required software applications for electronic communication, spreadsheets and databases.
- Using technical/professional knowledge, interpersonal and sales skills to obtain customers' commitment to ideas, services, or products
- Quantitative and analytical skills sufficient to assist in the development of corporate financial projections and equity valuation metrics
- Strong written and verbal communication skills
- Analyzing and interpreting financial statements
- Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels
- Multi-task and prioritize under pressure.
- Work under tight deadlines using personal initiative without close supervision.
- Attend to detail while maintaining a big picture orientation.
- Handle stressful situations and provide a high level of customer service in a calm and professional manner.
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
- Be proactive and demonstrate readiness and ability to initiate action
- Provide a high level of customer service, including demonstrating sensitivity to customer needs and responding proactively.
- Project positive, professional image both internal and with external business contacts.
- Demonstrate uncompromising adherence to ethical principles
- Work independently as well as collaboratively within a team environment.
- Establish and maintain effective working relationships with others.
- Maintain currency in sales/ trading policies and procedures.
Education/Previous Experience
- Bachelor’s Degree Required. Majors in Finance, Accounting, Economics, or related fields preferred
- Minimum (1) One to 3 (three) years’ experience in a sales and marketing environment or financial services industry.
- OR ~
- Any equivalent combination of education, experience and/or training approved by Human Resources.
- Ability to complete all registration requirements necessary for the job within 5 months of start date. o SIE required provided that an exemption or grandfathering cannot be applied. Series 7, Series 63 Required
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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