Senior Workplace Threat Investigator (US) - Remote Job at TD Bank
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Senior Workplace Threat Investigator will be responsible for performing day-to-day WVPI Program functions including assessing physical security threats and conducting investigations related to threats of violence, suicidal ideation, physical and verbal assault, harassment, domestic violence, stalking and other types of workplace incidents. Under minimal supervision, this includes information gathering, initial threat assessment, consultation with affected/involved stakeholders, incorporation of mitigation strategies, continued monitoring and regular reviews of persons of concern.
Expert level professional role requiring in-depth knowledge/expertise in the provision of workplace threat investigations, behavioral threat assessment and working knowledge of broader related areas
Supports the development and delivery of educational content, raises program awareness, and understands violence risk assessment, recognizes warning signs of potential future violence, and develops sound mitigation strategies
Assists in the presentation of investigative findings to an internal multi-discipline Threat Assessment Team, that will convene to assess and address threats of violence or reported acts of violence in the workplace
Conducts sensitive interviews during investigations, makes reasonable inferences, recommends strategies, and thoroughly documents results
Ability to at times, work non-traditional hours and potentially respond to emergent or time-sensitive situations
Prepares weekly, monthly, and annual reports of reported threats and the respective follow up investigations
Produces actionable and concise threat analysis products in a timely manner to inform other lines of business, as well as the executive protection team
Proficient at strategizing within the Threat/Workplace Violence investigative process, interviewing victims, witnesses, and persons of interest
Collects and analyzes evidence, documentation, maintains standard record keeping and provides briefings/presentations to manager
Develops and maintain strong relationships with federal, state, and local law enforcement agencies
Documents, reports, and appropriately escalates risks, threats, or issues to internal or external stakeholders and law enforcement agencies, as required by applicable laws
Utilize reports, proactive risk assessments, and data analysis to identify risk areas and mitigation strategies to reduce workplace violence and promote resilience
Works with open-source workplace threat analysts, utilizing law enforcement databases, social media platforms, and the deep/dark web for known and potential threats capable of impacting executive staff, and employees
Ensures compliance with TD Bank policies around acceptable behavior in the workplace and has familiarity with other applicable federal, state, and local regulations, laws, and ordinances.
Manages multiple programs/projects/initiatives of moderate scope and complexity
Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
Works independently as the senior technical lead and guides others within area of expertise
Identifies and leads problem resolution for complex issues at all levels
Investigates criminal cases ranging from simple to complex in nature
Strong knowledge of criminal investigative techniques, related laws governing collection of evidence, court proceedings
Represe
Job Requirements
Undergraduate degree or relevant professional certifications, designations, or equivalent required. Master’s degree or equivalent in Criminology, Social Work, Human Resources, Psychology or related field from an accredited college or university, preferred
A minimum of 3+ years of relevant experience conducting threat investigations within corporate and/or law enforcement environments. 5+ years of experience conducting investigations within a comprehensive threat management program specific to threat assessment/analysis preferred.
Consideration may be given to applicants with a suitable combination of education and/or experience involving the practice of threat management, with specific background in workplace violence prevention, domestic violence or have a behavioral analysis background
Prior experience conducting threat assessments, developing threat mitigation strategies, conducting investigations, mentoring victims of violence, conducting risk assessments, and/or managing complex threat cases
Extensive experience with utilizing open-source research, criminal background information, and other online investigative techniques.
Certified or familiar with WAVR-21, Cawood Assessment Grid for Violence, and/or other assessment or investigative techniques preferred
Demonstrate membership with the Association of Threat Assessment Professionals or certified as a Certified Threat Manager (CTM) preferred
Advanced knowledge of physical security, crime prevention, program management and governance, analytical capabilities, and operational efficiencies.
Advanced knowledge of banking industry, enterprise frameworks, a variety of products, services, policies & procedures, laws, rules, and regulations
Knowledge of risk management environment, standards, regulations, and mitigation
Knowledge of current and emerging competitor and market trends
Ability to forecast initiatives and demand in order to develop annual strategic plan
Skill in preparing and managing budgets and resource allocation
Ability to exercise sound judgement in making decisions
Ability to work collaboratively and build relationships across teams and functions
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion
Must be eligible for employment under regulatory standards applicable to the position
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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