JOB RESPONSIBILITIES:

• Supervise all the distribution and productivity activities for the shipping area ensuring that lead times, efficiency, and quality standards are met.
• Train and lead all the shipping associates to perform all departmental operation in a high volume shipping parcel orders environment (International and Domestic, UPS and FedEx)
• Sort orders based on freight terms and ship via Ground vs Express
• Ensure all the picking, packing, audit, and process of the packages are met on time and accurately
• Ensure all associates are following all departmental process and safety procedures
• Monitor and hands-on in productivity KPI’S
• Communicates with all departments including Sales to maintain a consistent and open communication workflow
• Ensure all the International shipments are processed using all the HTS codes, commercial invoice, and ETD documentation following each country requirement.
• Oversee and check that all outbound packages are loaded in a timely and effective manner
• Communicate issues to Supervisor and Manager
• Lead 5S and Lean Process in the operations to increase productivity and reduce cost
• Help promote a company culture that encourages top performance and high morale
• Review open orders and production status to plan daily operations.
• Able to generate daily, weekly, and monthly reports
• Strong safety background and culture
• Accurately analyze and collect data for various types of business reports as well as interpret data for business processes, investigate root causes and provide appropriate recommendations based on analysis
• Able to interact with the external customers at the “Will Call” pick up orders
• Confirm and process small parcel shipments through UPS and FFEDX software
• Verified that package weight and shipment information is accurate
• Previous experience with ERP and WMS

QUALIFICATIONS & SKILLS REQUIRED:

• 3-5 years in a similar position within a manufacturing or distribution environment center in a high volume of orders 40,000 to 50,000 packages per month.
• Minimum 1year experience utilizing Fed-Ex, UPS, or other shipping software (REQUIRED)
• Bilingual in Spanish and English is required
• International shipping knowledge: HTS codes, Commercial invoices, USMCA compliance.
• Ability to work in a fast-paced environment including meeting time-sensitive eCommerce shipping demands
• Demonstrated success in problem-solving
• Ability to occasionally lift/carry up to 75 pounds
• Know and understand common acronyms and packaging terminology
• Strong interpersonal skills.
• Experience in lean principles and 5S standards.
• Robust working knowledge of systems including strong Excel skills.
• Monitoring performance of self, others, or organization to make improvements or take corrective actions