Our Marketing team is growing, and we are looking for a Product Solutions Manager to join the effort in supporting our internationally recognized construction tools and equipment brand.

The ideal candidate will have a bachelor’s degree and/or significant work experience in construction, or contractor supply environment. They will assist in the development and implementation of our brand, marketing, and product release strategies as well as help facilitate the resolution of customer issues, complaints, and troubleshooting. Product Solution Managers will leverage their prior experience and industry knowledge to support various internal teams (i.e. Marketing, Customer Success, Product Development, and Sales) and their initiatives. This person will be a jack-of-all trades and able to address challenges as they arise. We are looking for a well-rounded candidate who is willing to learn and help us achieve our technical support and product solutions goals.

Responsibilities:

• Be an ambassador for all things MARSHALLTOWN
• Assist in the development and implementation of the MARSHALLTOWN’s brand, marketing, and product release strategies
• Help facilitate the resolution of customer issues and complaints
• Troubleshoot field issues and quality concerns
• Help increase sales to end user accounts
• Represent MARSHALLTOWN at industry tradeshows
• Field test new products and recommend improvements or modifications
• Collaborate with other departments to coordinate campaigns and product releases
• Conduct marketing research and competitive analysis as needed
• Help continuously develop the company’s brand and brand awareness

Qualifications:

• Bachelor’s degree and/or significant work experience in construction, or contractor supply environment—previous career in the trades or construction related field preferred
• Strong writing ability and analytical skills
• Ability to shift between B2B and B2C mindsets
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office
• Self-starter

About MARSHALLTOWN:

For over 133 years, MARSHALLTOWN has made reliable, industry-leading construction tools and equipment for various industries: masonry, drywall, concrete, asphalt, tile, flooring, painting, archaeology, and more. MARSHALLTOWN aims to constantly innovate the construction tool and equipment industry, looking for new ways to help finish jobs faster, better, and with more ease. Their tools can be found in major hardware retailers in the United States and around the world