About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s and many more recognizable names.

Albertsons Companies recently rolled out our Presence with a Purpose work model. Placing a premium on adaptability, safety and family well-being, Presence with a Purpose will help us build a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are allowed to make decisions that are best for them.

What you will be doing

Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff.

Main responsibilities

• Benefits investigation - determining coverage, facilitating prior authorization and communicating coverage to the patient.
• Care Coordination - facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.
• Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.
• Therapy Support (Pharmacy Care) - Contacting patients and organizations to assure patients are completely protected with up-to-date immunization and marketing immunization services to organizations.
• Central Processing - Documentation and billing of Medication Therapy Management services conducted in the pharmacies.
• Travel Health - coordinating care for patients traveling oversees contracted with the company pharmacies to provide their immunizations before departure.

What we are searching for

• High school diploma or GED.
• Certified Pharmacy Technician.
• Two years' experience as a Pharmacy Technician
• Preferred experience with Albertsons or Safeway Pharmacies
• Experience in acquiring prior authorization from third party payers.
• Problem solving abilities and attention to details.
• Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.
• Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.
• Good computer skills including Microsoft Office
• Preferred experience with PDX, EPS and Enterprise

Physical Environment:

Local and long-distance travel to divisions of responsibility

Most work is performed in a temperature-controlled office environment

Incumbent may sit for long periods of time at desk or computer terminal

Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday.

Stooping, bending, twisting, and reaching may be required in completion of job duties

What it is like at Albertsons?

Albertsons Culture Principles

Compassion : We always treat each other with kindness and respect

Team : We always support and recognize each other

Inclusive : We always value everyone’s perspective

Learning : We always strive to grow and develop ourselves and others

Competitive : We always act with integrity to win over the customer

Ownership : We always take actions to drive our success

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