Peoples Organic is looking to add a front of house store manager to the team.

Our managers lead by example and are on the floor serving, barista'ing, on register or drive-thru 90% of the time. There is about 5 hours a week that are office or inventory hours. This person must love customer service and being on the floor with all our regulars.

This is a very teachable position and if you have experience as a server, barista, assistant manager and love for people you have the experience we are looking for.

Primary Purpose:

• Work in contact with the customer
• Responsible for team awareness of the importance of the customer through training, communication and exemplarity
• Responsible for creating and implementing action plans to improve customer satisfaction

OPERATIONAL RESPONSIBILITIES

· Responsible for ensuring all systems are in place and up to date

· Responsible for completing FOH inventory monthly (food, with owners and equipment)

· Must be able to effectively communicate to staff all procedures (service standards, cleanliness, cash handling…)

· Able to utilize operating systems including aloha and train new staff on systems

· Develop staff schedule on a bi-weekly basis

· In regards to controlling labor, must ensure that hourly staff levels are monitored quickly, and staff is cut according to established revenue/labor guidelines.

· Keep up with weekly tasks such as changing light bulbs, cleaning vents etc.

A) Hygiene and safety

· Responsible for the implementation of hygiene standards

· Guarantees Customer a clean and pleasant environment

· Ensures sanitation procedures are in place and followed by all staff

· Ensures compliance with government and company regulations and requirements

· Has a thorough understanding of line checks and opening systems

· Responsible for enforcing a mandatory cleaning schedule on a daily basis

B) Service

• Responsible for meeting the standards of service
• Responsible for implementation and monitoring of corrective actions
• Responsible for FOH and BOH scheduling

COMMUNICATION AND TEAM MANAGEMENT

· Manages the team fairly and equitably, creates a good working atmosphere and team cohesion

· Establishes and maintain good communication with the team,

· Knows how to delegate

· Supervises personnel with responsibility for hiring, discipline, performance reviews.

· Trains to established standards on an ongoing basis.

· Holds crew and management team accountable by monitoring performance relative to goals (expectations), provides feedback

· Able to convey a sense of urgency when necessary in a professional manner

· Ensures employee uniforms and appearance meet standards

· Must be able to lead team through heavy service times calmly, professionally and effectively.

· Must be able to train existing staff to next level of skill, constantly moving staff to the next level.

· SM must be ServSafe trained.

CULTURE MANAGEMENT

· Displays a positive attitude and is conscious of crew’s morale

· Demonstrates teamwork in all aspects of their position

· Leads by example in adhering to all legal compliance and café policies in an ethical manner

· Excellent work is recognized and exceptions are immediately corrected

· Supports and communicates company and its vision at every opportunity

Employment Standards

Knowledge:

Detailed knowledge of all aspects of the restaurant industry and restaurant management is required.

Experience:

Successful track record managing or supervising a casual dining establishment.

Experience as a server and barista is a huge plus.

Other:

Flexible work schedule including morning, nights and weekends. Able to lift up to 50lb.

The average workweek is 38-40 hours; however, if there is a call in you are responsible to fill in as needed.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 5 years

Ability to commute/relocate:

• Eden Prairie, MN 55344: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant: 5 years (Required)

Work Location: One location

Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.