Veterinary Technician/Receptionist Job at Newtown Square Veterinary Hospital
Newtown Square Veterinary Hospital is a progressive, boutique-style, modern veterinary practice where client and patient relationships are cultivated and nurtured. NSVH is a certified cat-friendly practice, and we follow Fear Free principles. We love our employees and consider all of them essential team members, representing the best in our industry.
Our veterinary technicians are empowered with many responsibilities. Client communication and education is a key part of the NSVH experience; knowledge of basic medical concepts, medications and procedures is essential for our employees. We can't wait to add an amazing new team member!
Technical responsibilities include:
- Blood draws, often performed in the exam room with the owners present
- IV catheter placement
- Patient restraint
- Intubation for anesthesia
- Anesthetic monitoring (EKG, pulse ox, temperature and blood pressure measurements for all anesthetized patients)
- Holding and positioning for radiographs
- Operation of diagnostic lab equipment (centrifuge, microscope, Catalyst chemistry analyzer, SNAP tests)
- Basic interpretation of urinalysis and ear cytology results
- Preparation of microscope slides using DiffQuick stain
- Filling prescriptions in our in-house pharmacy, and managing prescription requests through our online pharmacy
- Administration of IV, SQ and IM injections
- Conducting technician appointments (vaccine boosters, nail trims, anal gland expressions, blood draws)
- Knowledge of positioning for dental x-rays and prophylactic dental polishing/scaling is preferred but not required
Non-technical responsibilities include:
- Client communication and education, both on the phone and in person (Technicians must be friendly, outgoing, polite and very comfortable speaking with clients; personalized client interaction and education is one of the essential core values of NSVH)
- Calling clients to inform them of normal lab results
- Discharging post-surgical and post-dental patients to clients
- Answering phones as needed
- Scheduling appointments for clients as needed
- Maintaining cleanliness of hospital (sweeping, mopping, emptying trash, cleaning counters, sinks, windows and bathrooms)
- Contribution of relevant material/photos to NSVH social media accounts (Facebook and Instagram)
- Stocking exam rooms
- Utilizing Vetter practice management software to document phone calls, prescriptions and lab results as well as schedule appointments
Receptionist to answer phones, schedule appointments and surgeries, perform medical follow up calls, and help check in/out clients. Candidates must have outstanding customer service skills, patience and a calm, caring demeanor. Previous veterinary experience is preferred.
Our veterinary practice management software is cloud based and user friendly. Proficiency with basic computing skills (Gmail, Google Drive, scanning documents) is required.
**Applicant must have basic familiarity and comfort with dogs and cats. Previous or current pet ownership is a must!**
Visit www.newtownsquarevet.com to learn more about us.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newtown Square, PA 19073: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Veterinary experience: 1 year (Required)
Work Location: One location
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