WIC Office Clerk Job at State of New Mexico
State of New Mexico Las Cruces, NM
Salary
$15.49 - $23.24 Hourly
$32,223 - $48,335 Annually
This position is a Pay Band 40
Posting Details
INTERVIEWS ARE EXPECTED TO BE CONDUCTED WITHIN TWO WEEKS OF THE CLOSING OF THIS POSTING.
Why does the job exist?
The purpose of this position is to perform a variety of clerical duties in support of the Women's, Infants and Children (WIC) Nutrition program operations according to Federal and State policies and procedures. This position is paid to produce WIC caseload. This position will be housed at our East Mesa Public Health Office in Las Cruces, NM. Interviews are anticipated to be conducted within two weeks of certified list.
How does it get done?
- Maintaining effective and efficient WIC operations in the local health office by verifying eligibility documents for WIC services.
- Provide quality client services using constructs of Participant Centered Services (PCS) as required by United States Department of Agriculture (USDA).
- Perform clerical duties such as filing, typing, data entry, word processing, and other computer software applications; operate photocopiers, fax machines, and other office equipment, answer phones, make appointments, vendor monitoring, supply and pharmacy orders.
- Provide quality customer service satisfaction and protects the participants and WIC agency confidentiality. Demonstrates and supports WIC mission, vision and philosophy in delivery of all services and the ability to communicate and work with a wide variety of culturally diverse individuals. This position devotes a substantial portion of their time providing direct client services.
Who are the customers?
Pregnant, Breastfeeding and Post-partum women, infants and children - up to the age of five (5) years who qualify to participate on the WIC Program.
Ideal Candidate
- Fluent in both English and Spanish.
- Determining income eligibility as well as, residency and program category eligibility for participants.
- Determining appropriate appointments for applicants and participants.
- Working with low income families.
- Providing referrals to other resources available in the community.
Minimum Qualification
High School Diploma or Equivalent and three (3) months of general office experience. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
- Education and years of experience must be related to the purpose of the position.
- If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Successful completion of Health Insurance Portability Accountability Act (HIPPA) and successful completion of Clinical Laboratory Improvements Act (CLIA) courses are required within sixty (60) days of employment.
Working Conditions
State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services ("CMS"), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID-related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Lifting up to 50 pounds may be required. Services are provided in a clinic with diverse population, many who do not speak the English language. Monday through Friday, 8am-5pm. Travel to satellite offices, meetings, training sessions, and special events with the occasional overnight stay is required.
Supplemental Information
Benefits:
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Agency Contact Information: Barbara Lujan Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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