Business Services Specialist I Job at Manheim

Manheim Elkridge, MD 21075

This is an onsite position that is responsible for performing administrative and clerical duties and customer support functions for commercial accounts. You will be handling the day-to-day client needs and make sure all vehicles are accounted for in inventory and follow the process of pre and post-sale functions.

Key Responsibilities :


  • Gains familiarity with standard Business Services standards and practices within a specific function or specialty area. Has good working knowledge of commercial processes, computer systems etc.
  • Handles basic pre-sale and post-sale reporting. Can work with redemption paperwork and schedule appointments
  • Work under supervision and may be paired with more experienced teammate to derive solutions and meet client expectations.
  • With guidance, performs specific duties relating to some or all of the following: Process administration - Office administration - handling incoming and outgoing correspondence, performing data entry, supporting meetings and conferences
  • Engages with team members, allied teams, customers and other stakeholders to ensure accurate and timely communication and task completion.
  • Ensures adherence to established company and regulatory policies and guidelines.
  • Maintains organization of assigned desk/work area and filing important client documents


Minimum Qualifications:


  • High School Diploma/GED
  • Generally, less than 2 years of experience
  • Proficiency in the Microsoft Office suite of products.
  • Excellent written and oral communication skills.
  • Excellent customer service skills.


About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.



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